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Hybrid Complaints & Feedback Officer

NHS Scotland

NHS Scotland is seeking a Complaints & Feedback Officer to join NHS Grampian's Complaints and Feedback Team. This role emphasizes excellent interpersonal skills, attention to detail, and the ability to navigate emotional conversations with the public. The officer will ensure compliance with NHS policies, engage with complaints, maintain records, and support team members in providing quality service. The position offers 22.5 hours per week in a hybrid work environment, contributing to NHS's commitment to improvement and inclusivity. #J-18808-Ljbffr NHS Scotland

Vacancy posted 2 days ago
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