Field Reimbursement Manager

Description About Alfasigma and Intercept Alfasigma S.p.A. has completed the acquisition of Intercept Pharmaceuticals, Inc., bringing together two organizations united by a shared commitment to innovation, patients, and scientific excellence. Intercept is now part of the Alfasigma family, strengthening our global capabilities and expanding opportunities for growth, collaboration, and impact. Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa. Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities. But our journey is far from complete! In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets. As we continue to grow, we are seeking a Field Reimbursement Manager to join our USA Pharmaceuticals Market Access organization. Scope of the role The Field Reimbursement Manager (FRM) is responsible for partnering with internal and external stakeholders to create and execute a business plan for assigned accounts with an objective of removing all access barriers, providing pull-through and issue resolution for all appropriate patients while optimizing conversions and adherence. Accounts may include HCPs, large specialty accounts, academic centers, integrated delivery networks, and others. This position reports to the Director, Access & Reimbursement. Key responsibilities include Execute on the vision and strategy created by the brand and market access teams specific to the unique business needs of each region/area to drive prescription fulfillment Lead and compliantly partner with their regional team to achieve/exceed market access objectives for their assigned region at launch and beyond Work with Market Access and Sales leadership, Marketing, Channel and Patient Services to educate/execute support programs that will enhance our value proposition of removing barriers to access and assist HCPs with understanding the regional/national coverage environment and provide appropriate patients a path to product The successful FRM must be capable of thriving in a fast-paced, collaborative environment and should be energetic, forward-thinking, proactive, and ready to have fun. Your key responsibilities The successful candidate must be able to perform each of the following satisfactorily, with or without an accommodation: Establish Alfasigma USA Biopharmaceuticals as a strategic partner with targeted accounts Proactively engage with assigned accounts supporting internal/external customer access needs and compliantly engage within assigned geography to support access and adherence needs Educate office staff on prior authorization process, denial next steps, appeal for all Alfasigma products Educate on financial support options Serve as an access and payer criteria expert for defined geography and communicate changes to key internal and external stakeholders; FRMs identify and address time-sensitive market development and implementation efforts to remove all access barriers for all Alfasigma products for appropriate patients, while optimizing adherence Lead and demonstrate the ability to expand and build long-term key stakeholder relationships with assigned accounts by working closely with them to help remove access barriers and optimize adherence for Alfasigma patients; offer educational resources to support the entire patient access journey through payer prior authorization, appeals/denials procedures and forms to resolve any issues with access challenges Coordinate and educate customers to the Alfasigma Patient Support Services program representatives to seamlessly support customer and patient-centric needs Act as an arm of the patient services team to provide live one-on-one coverage support Educate physician office staff on patient support services available through Alfasigma USA’s patient assistance and call center, including web-based provider programs; this may include alternative support options for appropriate patients (e.g., copay, patient assistance); provide information on relevant access topics Proactively communicate, explain, and adhere to Alfasigma-specific access services, resources, policies and procedures; collaborate with Alfasigma’s US Strategic Accounts and Channel Accounts teams to stay current with all payer access policies and market-relevant information; elevate identified coverage issues and market access challenges for Alfasigma products within this segment to the DSA/DCA teams for resolution Develop and support internal triage process in collaboration with field leadership around coverage concerns including denials or appeals with a plan to remediate Participate in special projects and perform other duties, as required Adhere to all company policies and compliance training, as well as other legal and regulatory directives Who you are Bachelor’s Degree required; graduate degree preferred 7 years of proven commercial experience within the biopharmaceutical industry (preferably with specialty pharmaceuticals experience) 5 years of Market Access/Sales experience; experience in Marketing, Market Access, Commercial Operations or Sales/Sales Training preferred, with a minimum of 2 years as a field reimbursement manager or regional access manager working specifically with PBM medications Extensive pharmacy benefit knowledge (specialty product specific) required, identifying and educating to payer criteria for authorization, and accumulator and maximizer programs Knowledge and understanding of all payer segments (e.g., Commercial, Medicare Part D) required Bridge program experience Knowledge and understanding of specialty markets, HUB/reimbursement experience required Previous experience launching orphan or specialty products is strongly preferred Must live within territory or within territory boundaries Operation of a company vehicle is an essential function of the job, and therefore a valid driver’s license issued by the state the driver resides in is required and the driver must meet the driver eligibility requirements under Alfasigma’s fleet policy Ability to travel up to 60% required, which may include overnight and/or weekend travel Broad-based business acumen is required Leadership without authority Ability to achieve results through others Strong verbal and written communications skills Learning agility and ‘scalability’ to take on increasing responsibility as Alfasigma grows Consistent demonstration and embodiment of our Corporate Beliefs: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future Ability to have fun and thrive in a growing, diverse, and inclusive work environment Why Join Alfasigma At Alfasigma, we foster a culture where the courage to innovate is key to our success. We offer a competitive salary, comprehensive benefits, and extensive opportunities for professional growth and development. Our commitment to people and patients is at the heart of everything we do. We value diversity and welcome individuals with unique perspectives and experiences. We believe that open-mindedness, collaboration, and a shared passion for innovation are essential to achieving meaningful progress. Join Alfasigma and become part of a forward-thinking team dedicated to shaping the future of the pharmaceutical industry. Compensation & Benefits The anticipated salary range for this position is $170,000 to $190,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance. The salary range listed is just one component of our total compensation package. Alfasigma US also provides a competitive suite of benefits, including: 401(k) plan with company match Rewards and recognition program Health care benefits (medical, prescription drugs, dental, and vision insurance) Short and long-term disability coverage provided Plan coverage for domestic partners Paid parental leave benefits and adoption assistance Tuition reimbursement assistance A generous Paid Time Off program that includes 20 vacation days, 11 holidays, 4 personal days, and 2 volunteer days per calendar year Numerous well-being and work/life programs EEO Statement Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. 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