General Manager - Fire Protection (Manchester, NH)

About the Opportunity
HV Talent Group is partnering with a well-established, rapidly growing fire protection and life safety
services organization seeking a dynamic General Manager to lead branch operations within a defined
geographic territory.

This role oversees all service and construction activity, drives operational performance, leads field and office teams, and partners cross-functionally to grow revenue while maintaining exceptional customer satisfaction.

This is a high-impact leadership role for someone who thrives in a fast-paced, field service-driven environment.


Position Overview
Our client is seeking a seasoned General Manager with a strong business leadership background to drive growth, oversee sales and marketing initiatives, and manage operational efficiency. This role is more senior than a traditional GM, with a strong focus on strategic growth, financial oversight, and high-level customer engagement.


Key Responsibilities:

• Sales & Business Growth: Lead initiatives to acquire new customers, drive revenue growth, and expand market presence.

• Operational Leadership: Oversee daily business functions, ensuring alignment with financial and operational goals.

• Team Management: Directly manage two sales professionals and coordinate with contracts, inside sales, finance, and HR teams.

• Financial Oversight: Responsible for P&L management with a focus on profitability, forecasting, and budget review.

• Customer Engagement: Represent the company professionally in front of high-end clientele, ensuring strong relationships and business development.

• Strategic Planning: Work closely with leadership on growth initiatives and operational improvements.

Qualifications & Experience:

• 10+ years of leadership experience in a corporate environment (not from small businesses/mom-and-pop shops).

• Proven background in service-based industries, such as industrial services, HVAC, or utilities.

• 3-4 years of direct P&L responsibility.

• Strong sales background and growth-driven mindset.

• Bachelor's degree required.

• Experience reviewing and managing monthly budgets (5-10%).

Compensation & Benefits:

• Base Salary: $150,000 - 160,000

• Car Allowance

• Discretionary Bonus (based on company performance)

• 4 Weeks PTO

Key Responsibilities
Operational Leadership

• Oversee all service and construction activity within the territory
• Lead day-to-day branch operations, ensuring efficiency and quality execution
• Monitor performance metrics, revenue targets, and operational KPIs
• Conduct monthly performance reviews with senior leadership

Team Leadership

• Manage field technicians, office support staff, and warehouse personnel
• Recruit, hire, train, and develop team members
• Provide coaching, performance management, and professional development
• Foster a culture of accountability, safety, and continuous improvement

Business Growth & Strategy

• Partner with sales and construction leadership to drive territory growth
• Support strategic planning and territory expansion initiatives
• Track and analyze operational and sales data
• Forecast performance and identify improvement opportunities

Customer & Safety Oversight

• Respond to escalated customer issues and emergency calls
• Maintain high levels of customer satisfaction
• Ensure safety compliance and best practices across field teams
• Promote a culture rooted in responsiveness, respect, and professionalism

Financial & Administrative Management

• Review territory billing for accuracy
• Partner with collections to manage receivables
• Oversee local inventory and materials management
• Maintain P&L awareness and operational budget discipline

Qualifications

• Proven success in an operational leadership or branch management role
• Experience within a field service organization required
• Strong preference for fire protection, life safety, HVAC, security, or related industries
• Demonstrated ability to manage teams in fast-paced environments
• Strong analytical and strategic decision-making capabilities
• Working knowledge of P&L management and financial reporting
• Excellent communication, leadership, and influencing skills
• Self-motivated, organized, and results-driven
• Bachelor's degree preferred, or equivalent experience

Technical Skills

• General computer proficiency required
• Experience with CRM systems (Salesforce preferred)
• Proficient in Microsoft Office
• Familiarity with field service or ERP software a plus

Core Competencies

• Leadership & Team Development
• Strategic Thinking
• Operational Excellence
• Problem Solving
• Sound Judgment
• Ethical & Professional Conduct
• Adaptability in a Dynamic Environment

Physical Requirements

• Primarily office-based with occasional warehouse or field exposure
• Frequent sitting; occasional standing and walking
• Occasional lifting up to 30 lbs
• Standard vision and communication requirements

Why This Role?

This is an opportunity to lead a high-performing branch within a growing organization that values responsiveness, operational excellence, and long-term customer partnerships.

If you are a hands-on leader who enjoys building teams, driving performance, and expanding market presence, we encourage you to apply.

Disclaimer: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties, responsibilities, and skills required. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Employment Opportunity: HireVenture is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

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Note: The information provided in this job description is subject to change without notice. Please refer to the latest version of the job description available on our website for the most up-to-date information.

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