Senior Systems Technician

Position Summary Lanteris Space Systems is seeking a highly skilled and experienced Senior Systems Technician to manage, maintain, and optimize all electronic security systems within the Global Security Operations Center (GSOC). This role is based onsite in our Palo Alto, CA location. The role is responsible for ensuring the reliability, compliance, and performance of integrated security platforms, including access control, alarm monitoring, and video surveillance systems. The ideal candidate brings deep technical expertise, strong troubleshooting skills, and the ability to coordinate effectively with internal stakeholders and external contractors. This role is critical to maintaining the operational integrity and compliance of all GSOC-managed security systems. The successful candidate will play a key role in ensuring a secure, reliable, and scalable security infrastructure. Key Responsibilities Security Systems Administration & Support Oversee daily operation and maintenance of security systems, including: MAS Mastermind Monitoring System ProWatch badge/card access control system DMP alarm panels Honeywell access control panels CCTV and video management systems Monitor system health and performance; proactively identify and resolve issues Perform system upgrades, patches, and firmware updates GSOC Operations Support Serve as the technical escalation point for GSOC operators Ensure continuous functionality of monitoring platforms and alarm response systems Support incident response by providing system data, logs, and technical expertise Compliance & Certification Maintain and manage UL certification requirements and renewal processes Ensure systems meet regulatory, corporate, and industry standards Maintain accurate system documentation, diagrams, and audit records Vendor & Contractor Coordination Interface with third-party vendors, integrators, and service providers Schedule and oversee maintenance, installations, and repairs Ensure contractor work complies with security policies and technical standards Project Management & Implementation Support design, deployment, and commissioning of new security systems Participate in system expansions, upgrades, and integration projects Validate system performance post-installation Access Control & User Management Administer user access levels, permissions, and badging systems Conduct audits of access control systems and user activity Minimum Requirements Must be a US Citizen with willingness and ability to obtain a government security clearance Minimum of 8 years of hands-on experience with enterprise security systems in a GSOC or similar environment Bachelor’s degree; four additional years of experience may substitute for a degree Proven experience with access control systems (e.g., ProWatch or equivalent) Proven experience with alarm monitoring systems (e.g., MAS Mastermind, DMP, or equivalent) Proven experience with CCTV/video management systems Knowledge of Honeywell security platforms or equivalent Experience managing United Laboratories-certified systems and compliance requirements Solid understanding of networking fundamentals (TCP/IP, IP devices, troubleshooting) Ability to read and interpret technical diagrams and system schematics Ability to be on call Ability to travel to local offices as well as overnight domestic travel Preferred Qualifications Certifications in security systems or electronics (e.g., Lenel, Honeywell, or equivalent) Basic knowledge of cybersecurity principles related to physical security systems Project management experience Advanced troubleshooting and problem-solving skills Strong organizational and documentation abilities Effective communication with technical and non-technical stakeholders Ability to manage multiple priorities in a fast-paced environment High attention to detail and commitment to system integrity Pay and Benefits Salary range: $111,000 - $185,000 annually for California. Additional benefits include paid time off, health and welfare insurance, and 401(k) for eligible employees. An incentive plan may be available based on performance. Lanteris Space Systems values diversity in the workplace and is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr Lanteris Space Systems