Customer Experience Coordinator
Infotree Global Solutions
Job Description:
We are seeking a Customer Experience Coordinator to deliver exceptional customer support and create a premium, white-glove experience for vehicle owners. This role is ideal for professionals with strong customer service and call center experience who thrive in a fast-paced environment and are passionate about problem-solving and customer satisfaction.
NEED CALL CENTER EXPERIENCE Heavy call handling, outbound mainly, some inbound. Special projects at times.
✅ Key Requirements:
• 1–3 years of customer service/call center experience
• Heavy outbound call handling experience (some inbound calls)
• Strong communication, conflict resolution, and analytical skills
• Bachelor's degree required
• Technical troubleshooting and case management experience preferred
Responsibilities Include:
• Assisting vehicle owners with inquiries, concerns, and service needs
• Managing customer and dealer escalations through resolution
• Providing technical support and troubleshooting assistance
• Supporting warranty, goodwill, recall, and loyalty program inquiries
• Delivering an outstanding customer experience from first contact to resolution
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Customer Experience Coordinator in Franklin, TN vacancy
$22 - $24 per hour
Shane Co. is looking for a Customer Service Associate in Franklin, TN, offering a base pay range of $22-$24 per hour. The role involves... ...should have at least 2 years of face-to-face customer service experience, with flexibility for evening and weekend shifts. Benefits...SuggestedHourly payWeekend workAfternoon shift- ...Thurs, Remote Friday NEED CALL CENTER EXPERIENCE Heavy call handling, outbound mainly, some... ...and a truly white glove experience while coordinating requests related to general product related questions or concerns, customer/dealer complaints, vehicle technology...SuggestedContract workRemote work
- Nelsoncars is looking for an enthusiastic Service Advisor Trainee in Franklin, Tennessee. In this role, you will ensure exceptional customer service by overseeing service orders and providing concierge support. Key qualifications include strong communication and time...SuggestedTraineeship
- ...overseeing the store's operational functions, ensuring excellent customer service, and managing employee training and development.... ...candidates should have at least five years of retail management experience and possess strong communication skills. Evening and weekend availability...SuggestedWeekend workAfternoon shift
$13.75 - $18.88 per hour
...ropostale is seeking a Part-Time Supervisor in Franklin, Tennessee, to support the management team in creating an exceptional customer experience. This role includes achieving sales goals, maintaining store standards, and building customer relationships. Candidates...SuggestedHourly payPart time$21 - $26.25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor I, you are accountable for driving profitable sales growth by leading... ...qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates...Hourly payShift work- ...capabilities, technologies, systems, and creative solutions that customers require. The Regional Manager, Customer Service leads multi-... ...order entry cycle time, service level attainment, customer experience, and exception rates. Build regional service processes that support...Temporary workLocal areaFlexible hours
$23.85 - $29.81 per hour
...claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. What We Need As a Team Lead, Customer Experience at Synapse Health, you serve as both a senior individual contributor and a day-to-day leader within the Customer Experience team...Hourly payFull timeWork at officeLocal area- Synapse Health in Brentwood, TN is seeking a Team Lead, Customer Experience to oversee the intake and order processing while mentoring Specialists. This onsite role demands strong customer service and problem-solving skills, ensuring a top-notch experience for patients...Hourly pay
- ...driven team that's as committed to each other as we are to our customers. We've spent over 80 years building a culture that puts... ...Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude, help customers find...
Academy Sports + Outdoors
Franklin, TN5 days ago - ...This role involves driving business results, managing team talent, and ensuring exceptional customer service. The ideal candidate should possess at least 2+ years of retail experience, a 2-Year Associates Degree, plus skills in leadership and communication. The company...Full time
- Wesley Financial Group is seeking a Client Retention & Escalation Manager to lead strategies and improve customer experiences. This pivotal role focuses on managing retention while guiding the team in handling client escalations effectively. This position offers a vibrant...
- ...retailer in Franklin, Tennessee is looking for a motivated individual for their Meat department. You will create exceptional customer experiences, maintain safety and cleanliness, and lead a team to achieve sales goals. The ideal candidate should have excellent...
- A leading grocery chain in Franklin, Tennessee is seeking a dedicated Deli Manager to create outstanding customer experiences. This role involves supervising deli functions, promoting teamwork among associates, and ensuring quality standards. Ideal candidates should have...
$13 - $15 per hour
...Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We also provide in‑store embroidery and other customization services to create unique, fan‑focused experiences. General Position Summary Assistant Store Managers are the heart of the Lids brand. They foster...Part timeCasual workSecond jobSeasonal workShift work- ...Description: About Us Newbury Residential is a leading property management company committed to providing exceptional living experiences to our residents. With a diverse portfolio of properties, we pride ourselves on maintaining high standards of quality and service...Work at officeFlexible hoursAfternoon shift
Newbury Residential, Inc.
Franklin, TN5 days ago - Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor...Full timePart timeSeasonal workLocal areaFlexible hours
$71.7k - $129.5k
...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and... ...customer base within a territory model. Education and Work Experience : High School Diploma/GED (Required) 1+ years verifiable...Full timeTemporary workPart timeWork experience placementLocal areaFlexible hoursT-Mobile
Franklin, TN3 days ago- ...Tennessee is looking for a Shift Manager to oversee daily operations and ensure exceptional customer service. Ideal candidates should possess at least six months of management experience in a restaurant or retail setting and be at least 18 years old. This role includes...Flexible hoursShift work
$132.5k - $220.9k
...The Senior Director, Customer Service Operations (PBS – Federal Services & Regulated Markets) is a senior leader accountable for the... ...exceptional leadership skills, and a passion for enhancing the customer experience. This leader will lead complex contact center operations and...Local areaWork from home- A customer service provider is seeking a Customer Service Supervisor to manage a team across Franklin, TN and Huntsville, AL. The role... ...should have a bachelor's degree and at least 3 years of experience, with 2 years in a supervisory role. The position offers a hybrid...Work at officeRemote work
- HubSync in Franklin, Tennessee is seeking a Customer Success Manager to enhance client relationships and drive the adoption of their platform. The ideal candidate will have over 5 years of experience in a customer success role, strong problem-solving skills, and a proven...
$25 - $28 per hour
...Duties: Manage and grow a portfolio of small to mid?size customer accounts , including re?engagement of inactive customers,... ...addressing inquiries and issues, and ensuring a positive customer experience. Collaborate cross?functionally with sales, operations,...Hourly payPermanent employmentTemporary workWork at officeLocal areaMonday to FridayVaco
Franklin, TN6 days ago- ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and profit goals established for the department, and monitor and control all...Local areaShift workNight shift
Kroger Family of Companies
Franklin, TN5 days ago - ...Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and profit goals established for the department, and monitor...Full timePart timeLocal areaFlexible hoursShift workNight shift
Kroger
Franklin, TN4 days ago - ...commitment extends to our people, our customers, and the communities we serve-driving a... ...units, this person ensures the customer experience is consistent and either meets or exceeds... ...customer experience through proactive coordination with operations, service, estimating,...Work at officeLocal areaWork from home
Limbach
Franklin, TN4 days ago $71.7k - $129.5k
...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and... ...customer base within a territory model. Education and Work Experience: ~ High School Diploma/GED (Required) ~1+ years verifiable...Full timeTemporary workPart timeWork experience placementLocal areaFlexible hours- Southern Land Company, located in Franklin, TN, is seeking a full‑time Senior Community Manager to lead operations and the resident experience for a luxury independent living community, pre-leasing in 2026. This is an exceptional opportunity for an individual passionate...Full time
- ..., architecture, design, construction, marketing, and resident experience professionals—all in‑house and working together every day to envision... ...to ensure total contract compliance and accurate reporting. Coordinate and oversee tenant and building construction work to ensure...Full timeContract workWork at office
- ...Responsibilities include coaching associates, ensuring operational standards, and delivering exceptional customer service. Ideal candidates will have prior retail experience and skills in communication, teamwork, and time management. Join us to be part of a diverse,...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Coordinator. Be the first to apply!
Related searches
- customer marketing Franklin, TN
- customer engineer Franklin, TN
- customer retention Franklin, TN
- work from home customer Franklin, TN
- customer satisfaction Franklin, TN
- customer project program manager Franklin, TN
- airport customer experience specialist Franklin, TN
- customer experience analyst Franklin, TN
- manager customer experience Franklin, TN
- vp customer experience Franklin, TN