Accounting and Collections Manager - Student Accounts

This position supports the financial operations of the university by managing and monitoring accounts receivable activities, including system billing, collections, student refunds, reconciliations, reporting, and data analysis. The position works closely with university departments to research and resolve outstanding items, maintain accurate financial records, and ensure compliance. The successful candidate must be highly detail-oriented, analytical, organized, and professional, with the ability to manage complex processes and develop and follow detailed procedures.

Duties: maintain and update billing information within the University’s billing software; review and verify billing activity for accuracy; review accounts receivable detail and identify discrepancies or unusual activity; track accounts receivable activity and prepare regular reports regarding outstanding balances, collections, and accounts status; initiate and process collection procedures in accordance with university policy; process student account refunds accurately and in accordance with federal, state, and university guidelines; prepare monthly reconciliations of banks accounts activity; work closely with various departments to research, analyze, and resolve outstanding items in a timely manner; assist with annual state reporting and other financial reporting as requested; develop and maintain databases, spreadsheets, and other tools to track and analyze accounts receivable activity; review existing processes and procedures and identify opportunities for improved efficiency, accuracy, and internal controls; ensure established procedures are consistently followed, and all transactions have appropriate documentation and other duties assigned.

Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; experience working with accounting, accounts receivable, financial reporting, or related business functions may substitute; demonstrated proficiency with Microsoft Office applications, particularly Microsoft Excel; high level of professionalism, initiative, accountability, and confidentiality; exceptional attention to detail and accuracy; strong analytical, problem-solving, and organizational skills; ability to research financial information, identify discrepancies, and determine appropriate resolutions; ability to create, understand, and follow complex instructions and procedures; ability to work independently while also collaborating effectively with individuals across multiple departments; strong written and verbal communications skills; ability to manage multiple priorities and meet deadlines in a fast-paced environment; strong computer skills; proficiency with accounting, financial, student information, or other enterprise software applications; ability to maintain confidentiality and exercise sound judgement when handling financial and student information; experience in higher education accounting or student accounts; experience with accounts receivable, billing, collections, refunds, and account reconciliation. All SAU faculty and staff demonstrate a commitment to the value of all members of the SAU community, to excellence in interpersonal behaviors, and effective collaboration with colleagues. Joining the SAU family requires a commitment to our culture of Continuous Quality Improvement.

Interested individuals should send a letter of interest, resume, and contact information of three (3) references to View email address on us.fitly.work or The Office of Human Resources, Southern Arkansas University, 100 E. University, MSC 9288, Magnolia, AR 71753. AA/EOE. Non-listed references may be contacted.