Warehouse Supervisor

Job Description

Job Description

Description:

The Warehouse Supervisor is responsible for leading and overseeing the day-to-day operations of the York warehouse. This role ensures efficient receipt, storage, movement, and distribution of products while maintaining high standards of safety, accuracy, and productivity. The Supervisor directs order fulfillment activities, coordinates product transfers between warehouse locations, maintains operational equipment, and ensures appropriate staffing levels to meet business demands. This position is also responsible for training, onboarding, and developing warehouse personnel, while driving continuous improvement in processes, inventory control, and overall operational performance. 

PRIMARY DUTIES:

• Provide direct oversight of daily warehouse operations, including receiving, put-away, picking, packing, shipping, and inventory control to ensure accuracy, productivity, and on-time order fulfillment
• Supervise and coordinate workflow on assigned shift; establish priorities, allocate labor effectively, and adjust staffing based on volume and operational demands
• Lead and manage RF scanning processes to ensure inventory accuracy, real-time system integrity, and compliance
• Maintain inventory control standards, including cycle counts, discrepancy resolution, root cause analysis, and corrective action implementation
• Oversee temporary labor workforce, including onboarding, training, performance monitoring, time tracking, and coordination with staffing agencies to align headcount with operational needs
• Manage procurement and control of shipping supplies and operational materials; monitor usage trends, prevent shortages, and ensure cost-effective inventory levels
• Collaborate closely with the company warehouse teams (York) to coordinate customer orders, inventory transfers, supply allocation, and operational continuity across locations
• Monitor key performance indicators (KPIs) such as productivity, accuracy, safety incidents, and order cycle time; implement process improvements to drive efficiency and reduce errors
• Enforce company policies, safety standards, and OSHA compliance; actively promote a culture of safety through training, coaching, and accountability
• Respond to operational emergencies, staffing shortages, and call-offs in accordance with departmental procedures; provide hands-on support as needed to maintain workflow
• Conduct performance evaluations, provide coaching and corrective action when necessary, and contribute to employee development and succession planning
• Perform additional duties and special projects as assigned to support overall warehouse and distribution objectives
• All other duties as assigned

EDUCATION & EXPERIENCE:

• High School Diploma or GED required; Associate degree in Supply Chain, Logistics, or related field preferred
• 3–5 years of warehouse or distribution center experience, with at least 1–2 years in a lead or supervisory capacity
• Demonstrated experience overseeing daily warehouse operations, including shipping, receiving, inventory control, and team scheduling
• Strong leadership skills with the ability to coach, develop, and hold team members accountable for performance and safety standards
• Effective verbal and written communication skills, with the ability to communicate expectations clearly across all levels of the organization
• Proficiency in Microsoft Excel and Word; experience with Warehouse Management Systems (WMS) preferred
• Working knowledge of safety standards and warehouse best practices
• Ability to work in a fast-paced environment and manage multiple priorities with attention to detail