Assistant General Manager

Job Description

Job Description

COMPANY SUMMARY

Kane Brown’s on Broadway is Nashville’s newest high-energy concept — bold, dynamic, and built for

unforgettable nights. Blending live music, elevated hospitality, and a vibrant social atmosphere, this

multi-level venue delivers an experience that transitions seamlessly from daytime brunch to late-night

entertainment.

With a live music stage at its core, exclusive lounge spaces, and a rooftop that keeps the energy going

well into the night, Kane Brown’s on Broadway is designed for celebration, connection, and nonstop

momentum. Inspired by Kane Brown’s signature style and presence, the venue brings together great

music, premium service, and an electric crowd.

This is more than a job — it’s your opportunity to be part of one of Broadway’s most exciting new

destinations. If you thrive in fast-paced environments, enjoy creating memorable guest experiences, and

want to be part of something big, Kane Brown’s on Broadway is where you belong.

POSITION SUMMARY

We are looking for a motivated and seasoned Assistant General Manager to support the management at

Kane Brown’s. In this role, you will assist the General Manager in overseeing all facets of the operation,

encompassing restaurant management, customer service, team training and development, financial

oversight, and overall establishment success.

This role is ideal for a dedicated leader with a robust background in the hospitality industry who is skilled

at delivering outstanding guest experiences.

KEY RESPONSIBILITIES

▪ Support the General Manager in managing daily operations for both front-of-house and back-of house, ensuring seamless food service and guest interaction.

▪ Assist in the development and execution of strategic plans to meet business goals and maximize

profitability.

▪ Help foster a supportive and cooperative work environment for all staff.

▪ Participate in the recruitment, training, and management of staff, upholding high service

standards.

▪ Aid in conducting performance reviews and providing constructive feedback to enhance employee

engagement and productivity.

▪ Maintain a consistent presence on the floor to engage with guests and guarantee their

satisfaction.

▪ Help address and efficiently resolve any customer complaints or issues.

▪ Contribute to strategies that boost nightlife revenue and elevate the venue’s standing.

▪ Ensure the venue maintains high standards of cleanliness and appropriate ambiance.

▪ Assist in managing budgets, financial forecasts, and cost containment strategies.

▪ Analyze financial data to identify trends and issues, making adjustments as needed.

▪ Help maximize revenue and profitability with a continuous focus on quality and guest satisfaction.

▪ Support relationships with suppliers and vendors to ensure top-quality ingredients and products

are available.

Assistant General Manager

▪ Oversee inventory management to reduce waste and manage costs effectively.

▪ Ensure all local health and safety regulations are met.

▪ Assist in implementing and upholding policies and procedures.

▪ Work with the marketing team to craft and implement promotional strategies.

QUALIFICATIONS:

▪ Minimum of 5 years in high-volume restaurant and fine dining management.

▪ Demonstrated experience in leadership and team management.

▪ Strong financial acumen with a solid grasp of budgeting and cost management.

▪ Excellent communication skills and interpersonal abilities.

▪ Deep understanding of fine dining trends, culinary techniques, and customer preferences.

▪ Capability to perform well in a fast-paced and high-pressure environment.

▪ Familiarity with reservation systems and point-of-sale software preferred.

▪ Bachelor’s degree in Hospitality Management, Business Administration, or related field is

advantageous.

▪ Proficient in conflict resolution, with strong interpersonal skills.

▪ Self-motivated, guest-oriented, and possessing superior organizational/time management skills.

▪ Knowledgeable in inventory management and problem-solving for food and beverage

operations.

▪ Certifications in food safety and responsible alcohol service.

WHAT WE’RE LOOKING FOR

At Kane Brown’s, we use our unique experience and contributions to deliver more than value – we set

new standards! We seek someone that is looking for more than a job – we want to work with someone

who is as passionate as us about what we do and how we go about doing it. We are seeking a leader

who is:

• Highly social, energized, and brings a strong, engaging personality

• Builds relationships, and creates a positive, high-performance culture.

• Creatively ambitious but operationally disciplined

• Calm under pressure

• Detail-obsessed

• Relentless about standards

• Motivated to build something lasting

COMPENSATION & BENEFITS

• Competitive salary plus bonus commensurate with experience

• Health, Dental, and Vision Insurance

• 401(k)

• Employee Dining Benefits

• Opportunity for long term growth

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. This position is regularly required to stand, reach,

bend and lift heavy objects. The noise level in the work environment is typically high.

• Stamina and Endurance: Ability to stand and walk for extended periods during shifts, especially

during busy service hours.

• Mobility: Capability to move around the restaurant quickly and efficiently, managing various

areas such as the dining room, kitchen, and bar.

• Manual Dexterity: Proficiency in handling tasks like setting tables, handling reservation systems,

and managing service equipment.

• Strength: Ability to lift and carry light to moderately heavy items, such as trays, wine boxes, or

small furniture.

• Good Vision and Hearing: Essential for observing the dining room, ensuring service quality, and

addressing guest needs, as well as hearing orders and communication from staff.

• Calm Under Pressure: While not purely physical, the ability to maintain composure during busy

or stressful situations is key to ensuring smooth operations.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities,

duties or responsibilities that are required of the employee for this job. Duties, responsibilities and

activities may change at any time with or without notice

We help other companies streamline and grow by providing a full suite of customized HR solutions: PEO, HR/HCM technology, managed services, and global business process outsourcing.

Company Description

We help other companies streamline and grow by providing a full suite of customized HR solutions: PEO, HR/HCM technology, managed services, and global business process outsourcing.