Scheduler

Appointment Scheduler needed for busy office to work full time, long term, M-F. Position can be demanding and must be flexible with constant changes. Heavy phones and emails. Will require proficiency in reading Google maps (mapping in CA), MS Excel and Outlook. Job duties include calling customers, setting appointments. Applicants who are quick learners, well-organized and possess excellent customer service skills are encouraged to apply. Job will primarily be on the phone or email. Starts ASAP. Pay is $18-$21/hr to start, depending on experience and qualifications. Duties: Communicate with our onsite safety inspectors and manage their appointments Manage incoming/outgoing calls regarding appointments Create and manage files Create daily driving routes for onsite safety reps Use Excel and Microsoft word software daily Skills/Qualifications: Ability to multitask computer functions while receiving and placing phone calls Great phone presence/excellent customer service skills, actively listening to the clients' requests Handle customer complaints and remain calm Keep records of customer interactions Very comfortable and adept with computer use and can quickly learn a variety of software programs Communicates proficiently in both written and verbal communication Maintains a high standard of punctuality, attendance, and reliability Requirements: Proven computer and organizational skills Excellent communication in working as a team Ability to multi-task, prioritize, and manage time effectively Able to work without constant supervision Other: Position is full-time Schedule is M-F 8 am to 5 pm, with a 1 hour lunch break Employer contributes to medical insurance (no dental or vision) Employer pays for Life Insurance Employer offers and contributes to employee IRA account $18 to $21 per hour Benefits: 401(k) matching Health insurance Paid sick time Paid time off Schedule: Monday to Friday Experience: office : 1 year (Preferred) Microsoft Office: 1 year (Preferred) Language: Spanish (Preferred) #J-18808-Ljbffr Express Employment Professionals