Showroom Consultant

Job Description

Mahlander’s, started in 1906, is a specialty lighting and appliance retailer with a showroom in downtown Sioux Falls. Our commitment to the highest level of service has kept the business moving forward for over 100 years. Serving both retail customers and the trade industry, Mahlander’s handles everything from small home updates to large commercial projects. We offer quality brands from high-end luxury to budget-friendly to meet the needs of our broad range of clients and customers. Our team, with decades of experience in the industry, provides expert design and technical services for our products.

Our vision is to help people create healthy, happy homes. Our mission is to provide professional expertise and personalized experiences. A.C.T. is central to our values - Accountability | Customer experience | Teamwork.

SHOWROOM CONSULTANT

We are looking for a full-time Showroom Consultant. Someone who wants a fun job that they can enjoy helping our retail walk-in customers to have a wonderful experience in our showroom!

The Showroom Consultants give the first impression and are the first to help our customers. They are warm and welcoming when they greet customers, help to assess needs, show lighting and decor product, answer questions, and are first to answer phone calls. They are responsible for maintaining a beautiful showroom.

Our showroom consultants have an eye for design and an appreciation for different aesthetic styles. They help customers find items they love, are eager to learn about our products, show the features, and know the specifications for their uses. They know how to blend options with the styles our customers want.

Ideal Candidate Qualities:

• Possesses a 'can-do' positive attitude
• Warm and friendly
• Has retail store and experience staging displays
• Desire to maximize sales by providing options that fit the customers needs
• Energetic and efficient
• Knowledgeable of, or able to learn, the Windward database program and website
• Capable of following orders through from start to delivery, ensuring order is complete and handling issues as they arise
• Someone who looks to grow in design expertise and within the company
• Punctual - "10 minutes early is on time"
• Willing to help with miscellaneous tasks and projects as needed
• If they see it needs to be, does it

Job Requirements:

• Interior design education preferred
• Sales experience preferred but not required
• An eye for interior design and appreciation for many aesthetic styles
• Excellent customer service skills
• Excellent interpersonal and communication skills
• Be a collaborative, team player
• Complete miscellaneous tasks and projects as requested
• Occasional travel to off-site events such as local home show and industry functions, training, and other events
• Basic computer skills required- MS Outlook, Office, and a POS system
• Ability to work three Saturdays per month and Monday evenings in the showroom, and work Sundays for Home Show and Parade of Homes events
• Design & update the sales floor layout and sales displays routinely
• Responsible for maintaining a tidy and clean showroom
• Represent the company at industry and community events
• Lift over 25lbs

Wage & Compensation

Pay is depending on experience.

We are proud to offer a generous compensation package including competitive pay, excellent benefits (health & life insurance, PTO, Simple Retirement Plan for full-time employees) and opportunity to join an established and growing company with an excellent reputation.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills of personnel so classified.