Community Manager - Supportive Housing

Description About the Role As a Community Manager, you'll oversee the daily operations of VOA's supportive housing properties, ensuring communities are safe, compliant, and well-maintained while supporting positive resident experiences. This is not a traditional property management role. Our residents often face barriers to housing stability, so we're looking for someone who can balance compliance and lease enforcement with professionalism, empathy, and strong problem-solving skills. Requirements Key Responsibilities: Manage daily property operations and resident relations Oversee leasing, move-ins, and applicant screening Ensure compliance with HUD, LIHTC, Fair Housing, and agency requirements Maintain resident files, certifications, and required documentation Coordinate property maintenance and unit inspections Collect rent and maintain operational records Address resident concerns and lease-related issues Collaborate with supportive services staff to promote housing stability Who we are looking for: This role is a strong fit for someone who- Has 2+ years of property management experience Understands affordable housing or multifamily housing operations Can manage compliance while building positive resident relationships Is organized, detail-oriented, and comfortable managing competing priorities Communicates effectively and handles difficult situations professionally Preferred: HUD and/or LIHTC experience CAM, CPM, or similar certification Supportive housing or human services experience Requirements: High School Diploma or GED Valid Driver's License Ability to maintain auto liability insurance Ability to pass background checks Must be at least 21 years old Compensation and Benefits: Competitive hourly pay 100% employer-paid medical, dental, and vision insurance (approx. $12,000–$15,000 annual value) Employer-paid life insurance and long-term disability Generous PTO and sick leave 8 paid holidays plus up to 5 floating holidays 403(b) retirement planPSLF-eligible employer Ongoing training and professional development Free EV charging at our main location About VOA Volunteers of America Eastern Washington & Northern Idaho provides housing, shelter, behavioral health, and supportive services throughout the region. If you're an experienced property management professional who believes housing can be a platform for stability and success, we'd love to hear from you. #J-18808-Ljbffr Volunteers-of-America-Eastern-Washington