Customer Service Associate Jan-Apr Full/Part Time
$12 per hourJackson Hewitt - 2628
Job Description
Job Description
Benefits:
- Opportunity for advancement
- Training & development
- Flexible schedule
Are you:
- A stay-at-home parent looking for part-time work?
- Able to work flexible hours?
- A Veteran or military member transitioning from the service?
- Retired and want to continue to make an impact?
- A gig worker or looking to add a second income?
- Part of a military family that moves often?
Responsibilities: • Complete our Jackson Hewitt Customer Service Associate training
• Greet all clients with a friendly and professional demeanor
• Learn the basics of preparing a Tax Return
• Schedule Tax Preparer appointments, coordinate client flow through the process, and keep clients engaged during periods of wait time
• Quickly and accurately input sensitive and confidential client data, Form W2s, and other tax documentation into our proprietary software
• Answer phones and resolve client issues
• Assist in maintaining a clean and inviting workplace, which may include removal of trash, vacuuming or sweeping, cleaning counters and glass, etc.
Requirements: • 2+ years Customer Service experience
• High School diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high volume retail environment
• Bilingual Spanish is a plus
• Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues
We Offer: • Flexible scheduling options with Weekday, Weekend, Full time, or Part Time schedules
• Salary of $12 per hour
• End of season employee luncheon We look forward to having you on our team!
Vacancy posted 6 days ago
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