Events Customer Service

Launch 513

Join Our Team

You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.

Position Duties:

Handle customer inquiries and complaints
Help with the subscribing of customers for long term services
Upgrade existing customers/subscribers
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Position Requirements:

Previous experience in customer service, sales, or other related fields
Speak English fluently
18 years of age or older
No felonies pithing the last 7 years
Must be able to legally work in the U.S.A (CPT/OPT acceptable)
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves.

We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development.
Weekly team outings for networking purposes
High energy - leadership development
Financial literacy training
Fast upward mobility and progression

Apply

Vacancy posted 3 days ago

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