Family Store Associate

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary: The Family Store Associate provides excellent customer service; operates and maintains a cash register; maintains the cleanliness, orderliness and security of the store.

Essential Responsibilities:

• Assist customers purchasing items via the Point of Sale (POS)POS system.
• Operates cash register, accepting payment and making change. Wraps or bags merchandise for customers.
• Prepare and balance the cash drawer; assists in preparing bank deposits as requested.
• Works to maintain sales and production rotation quotas.
• Price unmarked items of merchandise.
• Cleans shelves, counters or tables.
• Follows through on outdating as instructed.
• Helps set up displays and arranges merchandise to promote sales.
• Responsible to maintain good customer relations by giving prompt, courteous assistance to customers.
• Maintain the neatness and security of the cash register area
• Assist customers who are donating items
• Place and arrange items in the store as directed
• Answer the telephone in a professional and courteous manner
• Ensure that the store is maintained in a clean and inviting manner
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School diploma or GED (desired), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Experience working in a retail store preferred

Skills, Knowledge & Abilities:

• Must be available for a flexible schedule
• Ability to operate a cash register, perform routine mathematical computations, and count change
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one situation to customers, clients, and other employees
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills:

• Basic Computer operation knowledge
• Basic knowledge in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed