HVAC Field Service Supervisor

Job Description

Job Description

HVAC Service Field Supervisor

$35–$38/Hour + Commission & Bonuses | Company Vehicle | Hayes, VA

Full-Time | Monday–Friday | 8:00 AM–5:00 PM

Are you the HVAC technician your team calls when a job gets difficult?

Comfortable Climate Heating, Air & Plumbing is looking for an experienced HVAC Service Field Supervisor to help lead and develop our residential service team across Hampton Roads, Williamsburg, and the Middle Peninsula.

This isn't a desk-only management position. You'll remain closely connected to the field-working alongside technicians, helping solve challenging diagnostic issues, conducting ride-alongs, coaching performance, and jumping into service work when the team needs support.

It's a great fit for an experienced technician who is ready to lead others without giving up the hands-on side of HVAC.

What You'll Do

• Support and supervise residential HVAC service technicians in the field
• Conduct ride-alongs, job observations, and performance evaluations
• Assist technicians with complex troubleshooting, diagnostics, and repairs
• Step in on service calls, estimates, and high-demand situations when needed
• Coach technicians on technical skills, customer communication, and service procedures
• Identify individual training needs and help technicians improve
• Help coordinate technician schedules, daily priorities, and field support
• Monitor workmanship, safety, customer satisfaction, and overall service quality
• Help improve service department procedures, documentation, and workflow
• Promote accountability, professionalism, and teamwork throughout the department
• Serve as a technical resource for technicians when challenges arise

What We're Looking For

This position requires someone who has both strong residential HVAC experience and the ability to lead others.

• 5+ years of residential HVAC service experience
• Strong diagnostic and troubleshooting skills
• Previous experience as a lead technician, supervisor, trainer, or mentor preferred
• EPA Certification
• Thorough knowledge of residential HVAC systems, service, and repair
• Comfortable providing hands-on technical support in the field
• Ability to explain technical concepts and coach technicians effectively
• Strong organization, communication, and follow-through
• Willingness to hold team members accountable to company standards
• Commitment to safety, quality workmanship, and customer service

Compensation & Benefits

• $35–$38/hour
• Commission opportunities
• Performance bonuses
• Company vehicle + gas card
• 50% employer-paid medical, dental, and vision insurance
• Paid holidays
• Paid time off
• Ongoing technical and leadership training
• Support for certifications and professional development
• Locally owned company with accessible leadership

Schedule:  Monday–Friday | 8:00 AM–5:00 PM

Occasional overtime may be required based on business needs.

Why This Role?

Comfortable Climate is a locally owned HVAC, plumbing, and electrical company that values the people who make the business successful.

As Field Supervisor, you'll have a direct impact on technician development, service quality, customer satisfaction, and the day-to-day success of the department. You'll have the authority to coach, the technical credibility to help solve problems, and the opportunity to influence how the team operates.

If you've built a strong career in residential HVAC service and you're ready to take the next step into leadership while staying involved in the field , we'd like to hear from you.

Apply today to join the Comfortable Climate team.