Residential Account Manager

Job Description

Job Description

Residential Account Manager

POSITION SUMMARY

Egan Landscape Group offers competitive compensation, strong benefits, ongoing training, and opportunities for growth within a values-driven organization.

The Residential Account Manager leads the design, pricing, and sales of residential planting projects, blending creativity and horticultural expertise to deliver exceptional landscapes. This role involves consulting with clients to understand their vision, creating tailored planting designs, and ensuring seamless project execution. As a key contributor to the company’s growth, the Horticulture Manager builds strong client relationships, manages project lifecycles, and stays at the forefront of industry trends to provide expert guidance on plant care and sustainable practices.

ABOUT THE COMPANY

Egan Landscape Group is a Plymouth based premier landscaping company dedicated to excellence in design, maintenance, and horticulture. The company emphasizes a commitment to high-quality results, client satisfaction, and positive community impact. Guided by its RELIANT core values, Egan Landscape Group prioritizes reliability, professionalism, and sustainability in all its operations, ensuring they deliver exceptional landscaping solutions tailored to their clients' needs.

OBJECTIVES 

• Achieve or exceed monthly and annual sales targets for planting projects.
• Create innovative and tailored planting designs that meet client preferences and site conditions.
• Build strong client relationships by providing expert advice and maintaining regular communication throughout project lifecycles.
• Develop accurate proposals and estimates to maintain profitability while meeting quality standards.
• Ensure seamless transitions of sold projects to the operations team with clear designs and specifications.
• Incorporate sustainable and eco-friendly landscaping practices into design recommendations.
• Develop strategies to attract new clients and secure repeat business from existing ones.
• Keep up-to-date with emerging trends, new plant varieties, and best practices in horticulture.
• Provide training and guidance to team members on horticulture and plant care.
• Collaborate with marketing to promote planting services and showcase successful projects.
  

COMPETENCIES

• Deep knowledge of plant selection, care, and sustainable landscaping practices tailored to local conditions.
• Ability to create innovative and visually appealing planting designs that align with client needs and preferences.
• Strong sales and negotiation skills to close deals and meet revenue targets.
• Exceptional interpersonal skills to build trust, maintain client satisfaction, and foster long-term relationships.
• Proficiency in coordinating multiple projects simultaneously, ensuring timelines, budgets, and quality standards are met.
• Clear and professional communication for client consultations, internal coordination, and proposal presentations.
• Ability to train on computer landscape design programs with no hesitation.
• Ability to address challenges during the design and execution phases with practical and effective solutions.
• Strong time management and attention to detail for handling design work, sales proposals, and project tracking.
• Ability to work effectively with operations, sales, and marketing teams to achieve shared goals and deliver exceptional results.
• Ensures high-quality installation standards by providing clear designs, accurate specifications, and ongoing communication with field teams.
• Monitor installation quality to ensure plant health, design accuracy, and adherence to horticultural best practices.

BENEFITS

• Company Phone
• Monthly Incentive Program
• 401(k) Up to 4% Company Match
• Health Insurance (50% Employer Contribution)
• 100% Employer-Paid Dental, Vision, and Accident Insurance
• Paid Vacation Time
• Paid Sick Time
  
• Life Insurance
• Tuition Reimbursement
• Paid Training

EDUCATION AND EXPERIENCE

• Proven experience in landscape design and implementation.
• Knowledge of grading, drainage, and other landscape construction practices.
• Excellent leadership and communication skills.
• Proficiency with computer applications and ability to feel comfortable utilizing or training on landscape design software.
• Must be proficient with computer applications and either knowledgeable about landscape design software or willing to learn.
• Strong problem-solving abilities and attention to detail.
• Valid driver’s license and ability to travel to job sites.

PHYSICAL REQUIREMENTS

• Ability to walk, stand, and move around construction sites for extended periods, including uneven terrain.
• Capability to lift and carry materials or equipment weighing up to 50 pounds as needed.
• Comfort with activities such as climbing ladders, bending, kneeling, or crouching during site inspections.
• Strong visual focus for reading blueprints, assessing construction details, and ensuring quality standards.
• Ability to handle tools and equipment for occasional hands-on tasks or inspections.
• Willingness to work outdoors in various weather conditions, including heat, cold, and rain.
• Capacity to hear and communicate effectively in noisy construction environments.
• Physical stamina to work long hours, especially during peak project phases.
• Ability to respond quickly and physically to site emergencies or urgent tasks.
  

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Egan Landscaping recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.