Commercial Lines Associate Account Manager

Prepares certificates of insurance and certificate holders updates as required Orders and processes scheduled loss runs and on demand loss run requests Processes direct bill and agency bill endorsements and audits Provides quality customer service to clients, team members, and carriers Prepares policy binders for delivery to clients Maintains an accurate suspense system on all items that require a response Input/ maintain data on account management system and ancillary systems as required Provide receptionist support, when needed Other reasonable duties as assigned by your supervisor Requirements 1-2 years of insurance experience strongly preferred Superior customer service and problem solving skills with the ability to work in a team environment Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems Must be a self-starter with excellent written and verbal communications skills Ability or adaptability to work in fast-paced, multi-tasking environment High School Diploma or equivalent required; College Degree preferred Willingness to obtain Property & Casualty License for required state/s. Core Competencies Demonstrates proficiency in insurance processes, including certificate preparation and account management, while providing exceptional customer service in a fast-paced environment. Capable of maintaining accurate records and adapting to various administrative tasks as needed. Highest-signal resume keywords Insurance Experience Customer Service Skills Microsoft Office Proficiency Automated Agency Management Systems Property & Casualty License ATS Optimization Keywords Hard Skills Certificate Preparation Loss Run Processing Policy Binder Preparation Data Input and Maintenance Endorsement Processing Soft Skills Problem Solving Team Collaboration Written Communication Verbal Communication Self-Starter Certifications & Qualifications Property & Casualty License Industry Keywords Insurance Customer Service Multi-Tasking Fast-Paced Environment High School Diploma Tools & Technologies Account Management System Suspense System #J-18808-Ljbffr