Claims Litigation Manager - Auto

Manage moderately complex litigation arising out of auto or property contracts in compliance with state laws and regulations Create defense or settlement strategies Evaluate, negotiate, and collaborate with defense counsel to secure appropriate resolutions Deliver concierge-level member service through appropriate expectations, proactive communications, advice, and empathy Manage litigation involving serious injury or property damage, questionable damages, liability, or coverage issues Act as liaison with members, internal counsel, external counsel, and management Document litigation strategy, budgets, investigations, evaluations, negotiations, settlements, and trial decisions Represent USAA at mediations, case conferences, and/or trials Review, audit, and approve legal fees and expenses Partner with or direct law firm vendors to facilitate timely lawsuit resolution Hold law firm vendors accountable for Defense Counsel Litigation Handling Requirements Resolve routine and intermediate issues in legal case management Identify opportunities to improve practices and processes Advise membership, attorneys, and management on moderately complex litigation Ensure high levels of service from employees and law firm vendors Act as an informal resource for team members Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures Requirements Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree 4 years work experience handling liability and first party claims or progressive experience in litigation 2 years customer contact experience Claims adjusters license in assigned state or ability to obtain license within 3 months Demonstrated negotiation and customer service skills Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management Knowledge of P&C policies state laws Knowledge of regulatory compliance related to claims and claims litigation Experience handling large losses auto, property or commercial Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution Familiarity with injury claims litigation processes Experience working injury claims in California, Washington, Nevada and Arizona Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.) USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future Core Competencies Demonstrates expertise in managing complex litigation related to auto and property contracts, with a strong focus on compliance, negotiation, and customer service. Proficient in evaluating claims, collaborating with legal counsel, and ensuring high levels of service while adhering to regulatory standards. Highest-signal resume keywords Litigation Management Claims Handling Negotiation Skills Customer Service Regulatory Compliance ATS Optimization Keywords Hard Skills Litigation Strategy Claims Adjusting Bodily Injury Claims Auto Litigation Property Damage Claims Risk Management Legal Documentation Settlement Negotiation Case Evaluation Trial Representation Soft Skills Effective Communication Empathy Collaboration Problem Solving Team Support Certifications & Qualifications Claims Adjusters License SCLA CPCU AIC Industry Keywords P&C Policies State Laws Regulatory Compliance First Party Claims Casualty Liability Claims Injury Claims Litigation California Claims Washington Claims Nevada Claims Arizona Claims Tools & Technologies Microsoft Office Word Excel PowerPoint #J-18808-Ljbffr Jobtailor