IT Applications Engineer III

As an IC3 VDI Application Engineer, you will serve as a technical lead for our enterprise-scale Endpoint Virtualization service. You will be responsible for the engineering design, lifecycle management, and automation of a 15,000-user VMware Horizon environment. This role is pivotal in our transition toward a hybrid-cloud model, incorporating Windows 365 and Azure Virtual Desktop (AVD) into our core service offerings.

Job Summary:

This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for developing, configuring or modifying integrated business and/or enterprise application solutions, and for facilitating the implementation and maintenance of software solutions.

Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.

• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.

• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.

• Provides insight into recommendations for technical solutions that meet design and functional needs.

• Provides systems incident support and troubleshooting for basic to moderately complex issues.

• Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions.

• Supports collaboration between team members, architects, and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.

• Assists in translating business requirements and functional specifications into code modules and software solutions, with guidance from senior colleagues, by providing insight into recommendations for technical solutions that meet design and functional needs.

• Assists in the implementation and post-implementation triage and support of business software solutions, with guidance from senior colleagues, by programming and/or configuring enhancements to new or packaged-based systems and applications.

• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.

• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.

• Assists in the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages.

• Writes technical specifications and documentation.

• Assists with efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.

• Assists in building partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications.

• Participates in some aspects of software development lifecycle phases by applying an understanding of company methodology, policies, standards, and internal and external controls.

• Works with vendors (e.g., offshore, application, service).

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management

• Attention to Detail

• Business Knowledge

• Communication

• Critical Thinking

• Cross-Group Collaboration

• Decision Making

• Dependability

• Diversity, Equity, and Inclusion Support

• Drives Results

• Facilitation Skills

• Health Care Industry

• Influencing Others

• Integrity

• Learning Agility

• Organizational Savvy

• Problem Solving

• Short- and Long-term Learning & Recall

• Teamwork

• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion

• Analytical Skills

• Application Delivery Process

• Application Maintenance

• Application Testing

• Client Focus

• Crisis Incident Management

• Debugging and Troubleshooting

• Demonstrating Personal Flexibility

• Innovative Mindset

• Managing Diverse Relationships

• Microsoft Office

• Organizational Skills

• Prioritization

• Relationship Building

• SQL/SAS

Minimum Qualifications:

• Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications:

• One (1) year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)

• Two (2) years experience in systems analysis, including defining technical requirements and performing high level design for complex solutions.

• Two (2) years experience with engineering tools such as bug tracking and source code control systems.

• One (1) year in a technical leadership role with or without direct reports.

• Two (2) years experience working in a large matrixed organization.

• One (1) year experience working with IT vendors.

• Two (2) years experience working with an IT Infrastructure Library (ITIL) framework.

• One (1) year of IT experience developing and implementing business systems within an organization.

• One (1) year development experience integrating with 3rd party systems.

• Two (2) years experience working with web services.

COMPANY: KAISER

TITLE: IT Applications Engineer III

LOCATION: Greenwood Village, Colorado

REQNUMBER: 1408045

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.