Benefits Enrollment Specialist

Employee Liability Management Inc

Job Summary
The Benefits Enrollment Specialist is responsible for assisting employees or clients with enrolling in, updating, and understanding their benefits programs. This role ensures accurate data entry, provides guidance on available benefit options, and delivers excellent customer service while maintaining compliance with company policies and regulations.

Key Responsibilities

Guide employees/clients through the benefits enrollment process (health, dental, vision, retirement, etc.)
Explain plan options, coverage details, and eligibility requirements in a clear and professional manner
Process enrollments, changes, and terminations accurately in payroll and benefits systems
Verify and maintain accurate employee benefits records
Assist with open enrollment periods, including communication and follow-ups
Respond to inquiries via phone, email, or in person regarding benefits plans and claims
Coordinate with insurance carriers and internal HR teams to resolve issues
Ensure compliance with federal, state, and company regulations
Maintain confidentiality of sensitive employee information
Generate reports and track enrollment metrics as needed

Skills & Competencies

Strong communication and interpersonal skills
High attention to detail and accuracy
Ability to explain complex information in a simple, understandable way
Strong organizational and time management skills
Customer-focused mindset with problem-solving abilities
Proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to handle confidential information with discretion

Preferred Qualifications

High School Diploma
Knowledge of benefits plans (health insurance, COBRA, 401(k), etc.)
Familiarity with relevant regulations (ACA, HIPAA, ERISA)

Bilingual abilities (if applicable to workforce needs)

Expectations

In Office
18/hr

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Vacancy posted 3 days ago

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