Project Manager

Benefits Company car Dental insurance Health insurance Paid time off Benefits / Perks Competitive, weekly pay. Paid time off. Paid Holidays. Family culture. Medical and Dental Insurance. Job Summary Window World Project Manager will have direct oversight of field operations. The Project Manager will work with the Operations Manager to schedule the installation of new windows or servicing installed product. Day‑to‑day, Project Manager will manage the installation of windows, doors, siding, support the service technician and measure technician. The Project Manager will also troubleshoot issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer satisfaction. The Project Manager must be energetic, positive with a customer‑first mentality to create positive experiences for all Window World customers. Responsibilities Manage 4 to 7 installation crews. Manage 1–3 service technicians. Work with the Operation manager to coordinate the installation of new products, windows, doors and siding. Maintain strong knowledge of products, policies, and services of the organization. Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers. Follow standard operating procedures. Prepare installation and service reports for management. Maintain a well‑organized and professional workspace. Provide assistance with training and orientation for other team members as assigned. Maintain a well‑organized and professional workspace. Qualifications Five to Seven years of window and door industry experience. Strong work ethic and detail oriented. Ability to multi‑task, prioritize, and manage time effectively. Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns. Accuracy in data entry and proficient typing skills. Effective written and verbal communication skills. Proficient use of Microsoft Word, Excel, and Outlook applications. Phone skills, including familiarity with VoIP or multi‑line phone systems. Coachable with the ability to learn new programs and processes. Positive, upbeat attitude and ability to work on a team. Prior experience working with a CRM is a plus. Background Check The candidate must be able to pass a national background check; work history and criminal background check. Motor Vehicle Check The candidate must be able to pass an MVR with a Florida Driver's License. Compensation $55,000.00 - $70,000.00 per year #J-18808-Ljbffr