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Internal New/Used Service advisor

Tantillo Auto Group

Internal Service AdvisorChevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles, trade-ins, and dealership-owned cars through the service process and onto the sales lot.This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS. Saturday availability may be required.Responsibilities:Responsible for writing internal service repair orders for used cars, creating estimates, dispatching this type of work into the shop for the technician to work on, and/or sublet repairs when necessaryMaintains and creates XTIME/ASR/ DMS Reynolds & Reynolds estimates for the Used Car Manager to approve work to be completed on the stock unitsResponsible for writing warranty PDI repair orders for new stock units arriving from the factoryCoordinate with sales managers and service manager accurate estimates of repair/maintenance costsAdherence to dealership policy on customer vehicle care and operationFollow up on each repair and keep sales managers and service manager informed of progressInspect repair quality and ensure that all work is completeKeep Service Manager informed of all problems and potential problemsOpen and close repair orderCreate proper estimatesPhysically inspect vehicles with the techsManage workflowCreate pictures and videos repairedKnowledge of used and new vehicle processMonitoring the location of all inventories throughout several locationsKnowledge of Service AdvisorPerform clerical duties as neededManage internal vehicles from beginning to endAvailable Benefits:Medical insuranceDental insuranceVision insurance401(k) retirement planFlexible spending accountsPaid time offCompany-paid factory trainingEmployee discountsCome join our fast growing Tantillo Auto Group family at Chevrolet of Milford

Vacancy posted 5 days ago
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