Transit CSR (Temporary) PATH Rider Support

Enlightened in Jersey City, NJ is hiring a temporary Customer Service Center Representative (CSR) to support PATH riders and staff. This four-month role is the first point of contact, handling inquiries by phone, email, and online channels with accuracy and courtesy.

The CSR documents interactions, processes card registrations, handles refunds, and resolves PCPS or ticketing issues, contributing to customer satisfaction in a fast-paced environment.