Inside Accounts Manager ( East) On-site

Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. USP is driven by a commitment to fairness, integrity, and global collaboration, represented in its core value of Passion for Quality and demonstrated by over 1,300 professionals across twenty global locations working to strengthen the supply of safe, high‑quality medicines worldwide. Job Overview This Inside Sales role supports a subset of accounts within a geographic territory to expand visibility and uncover new opportunities. You will manage and grow existing accounts while promoting USP’s Reference Standards, Analytical Reference Materials, and other consumable offerings. Impact and Mission As part of USP’s mission, you will increase global access to high‑quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence‑based decision‑making to enable health systems worldwide to rely on strong, tested, globally relevant quality standards. Responsibilities Revenue Generation & Product Positioning: Drive sales growth by positioning USP’s Reference Standards (RS), Analytical Reference Materials (ARM), and Pharmaceutical Analytical Impurities (PAI) across assigned accounts. Customer Engagement & Lead Development: Identify and qualify prospects using tools like ZoomInfo, LinkedIn Sales Navigator, and Salesforce. Execute outreach cadences and respond to inbound inquiries to build strong customer relationships. Partner with marketing teams to align lead generation and campaign efforts with regional priorities and support USP’s broader mission. Travel to customer sites up to approximately 15%. Cross‑Functional Collaboration: Maintain accurate Salesforce records, support marketing campaigns through audience segmentation and lead tracking, and continuously refine outreach strategies based on performance insights. CRM & Campaign Execution: Stay current on USP products through ongoing training and collaborate with internal teams to resolve customer issues and deliver tailored solutions that meet scientific and business needs. Qualifications BSc in an analytical or life sciences–related area, with business/commercial experience and familiarity with the market of USP Reference Standards and offerings or USP’s primary customer market segments. 2–5 years of experience in account management, business development, marketing, or customer service. Demonstrated success in managing accounts with strong organizational skills, attention to detail, and a customer‑focused approach. Knowledge of chromatography, mass spectrometry, and related laboratory processes. Excellent communication skills and the ability to interact with and influence internal and external customers across organizational levels. Proficiency in sales analytics and reporting using tools such as Tableau, Salesforce, and Microsoft Office (Excel, PowerPoint, Word). Skilled in prospecting through LinkedIn Sales Navigator and other digital platforms. Energetic, self‑driven, and adaptable; thrives in dynamic, fast‑paced environments with a proactive mindset. Ability to work independently and within a team. Self‑starter and team focused with enthusiasm, tenacity, and strong organizational skills. Additional Desired Preferences Experience in field sales, life sciences, and/or chromatography lab. Supervisory Responsibilities None; this is an individual contributor role. Location Onsite at USP Headquarters, Rockville, MD. Benefits USP provides comprehensive benefits including company‑paid time off, comprehensive healthcare options, and retirement savings plans to protect your personal and financial well‑being. Compensation Base Salary Range: USD $85,200.00 – $108,400.00 annually. Target Annual Bonus: Percentages vary based on level of role. Individual compensation packages are based on factors unique to each candidate’s skill set, experience, qualifications, equity, and other job‑related reasons. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities We are an equal employment opportunity employer (EEO). This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor. Job Category Sales & Marketing Job Type Full‑Time #J-18808-Ljbffr