Customer Service Representative

Description

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Customer Service Representative

Contract to Hire: Tampa, Florida, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 370266

End Date: 2026-08-01
Days Left: 21 days, 3 hours left

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Job Details:

Title: Customer Service Representative

Client: Banking

Location: Onsite at Tampa, FL

Duration: 12+ months of contract | (Based upon performance, could be possibility of extension or hire)

Pay Range: $20/hr - $21/Hr.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Requirements

Requirement: Candidates must have 2 or more years of customer service experience and possess the following skills:

• Must possess the ability to navigate between multiple screens/systems while keeping clients and internal partners fully engaged, and accurately type relevant notes and information.
• Computer literacy and proficiency in Outlook, Word, and PowerPoint is a requirement.
• Ability to demonstrate flexibility and perform well under pressure in a fast-paced, high-volume, and constantly changing call center environment.
• Strong communication skills, excellent grammar, and the ability to communicate effectively with management, peers, and clients.
• Robust customer service skills with the ability to resolve and de-escalate difficult situations while preventing client dissatisfaction with professionalism and poise.
• Positive attitude with a willingness to embrace coaching as an opportunity for continuous improvement in the current role.
• Ability to handle confidential matters and sensitive information in a responsible and professional manner.
• Ambitious, self-motivated, and driven to succeed.

Job Requirement

• customer service
• CSR
• call center
• calls
• inbound call
• outbound call
• Customer Service Representative
• Customer Support Representative
• Call Center Representative
• Call Center Agent
• Customer Care Representative
• Client Services Representative
• Client Support
• Customer Experience
• Contact Center
• Inbound Calls
• Outbound Calls
• High-Volume Call Center
• Customer Relations
• Customer Success
• Customer Support
• Customer Service
• Data Entry
• Administrative Support
• Multi-Screen Navigation
• CRM
• Problem Solving
• Conflict Resolution
• De-escalation
• Communication Skills
• Typing Skills
• Fast-Paced Environment
• Call Center Experience
• Customer Satisfaction
• Client Relationship Management
• Professional Communication
• Banking Customer Service
• Financial Services
• Operations Support
• Office Administration.

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Ayushi Gupta
• View email address on click.appcast.io

Apply Now