Senior Digital CX & Omnichannel Analyst
eTeam
eTeam is seeking a Senior Business Analyst in Columbus, OH to partner with Customer Transformation/Experience teams and IT, guiding future-state processes, validating requirements, and enabling testing and rollout for multi-year digital initiatives. The role emphasizes rapid delivery in a fast-paced environment, stakeholder engagement, and the ability to adapt to new technology while supporting user acceptance testing and rollout readiness. #J-18808-Ljbffr eTeam
- Motion Recruitment is seeking a Business Analyst - Customer Transformation to support a large-scale digital products and payments modernization for a Columbus-based energy/utility client. The role requires 5+ years of BA experience, strong knowledge of Salesforce, SAP...SeniorDigitalLong term contractWork at office
- Business Analyst - Customer Transformation (Digital Products & Payments) Location: Columbus, OH 43215 Our client... ...customer portals Customer experience (CX) transformation experience Product... ...experience Experience supporting omnichannel customer initiatives Agile or hybrid...SeniorDigitalFull timeContract workTemporary workFlexible hours
- PHOENIX Retail, LLC, parent of Express and Bonobos, seeks a Senior Product Manager, Digital to own the end-to-end customer journey across web, mobile, and stores, unifying omnichannel touchpoints into a cohesive experience. You will work with Engineering, Data Science,...SeniorDigital
$87k - $120k
...make better food accessible to everyone. THE OPPORTUNITYAs the Senior Analyst, IT Internal Audit, you will be responsible for supporting... ...be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information...SeniorDigitalWork at officeLocal areaShift work- ...Senior Vice President, Omnichannel Strategy, Pharma Agency About the Company A pharmaceutical agency developing omnichannel strategies for HCPs... ...-performing team, serving as a thought leader in the digital landscape, and ensuring that all strategies are in compliance...SeniorDigital
- ...nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse... ...everyone can put their best foot forward.The OpportunityThe Senior Analyst, Business Strategy and Analytics, plays a pivotal role within...SeniorDigitalTemporary workWork at officeRemote work
$84k - $110k
...company with the motivation to deliver positive change through digital finance. Our team consists of finance specialists that... ...to help build the firm, not simply find a place inside it. Senior Consulting Analyst Clearsulting is headquartered in Cleveland, OH, with additional...SeniorDigitalWork experience placementWork at officeRemote workVisa sponsorshipFlexible hours- ...Business Operations Senior Analyst Job Title: Business Operations Senior Analyst Department: James | Business Operations Location: Ackerman... ...Medicine (DM), the James Cancer Network (JCN), and Digital Pathology (DP). Responsibilities Fiscal management: budget development...SeniorDigitalContract workWork at officeShift workDay shift
- ...Job Description Manifest Solutions is currently seeking a Senior Business Analyst for a position in Columbus, OH. Facilitates Customer Transformation... ...implementation of the product roadmap of omni-channel Digital experiences (web, mobile app and chatbot) to deliver a best...SeniorDigital
- Senior Consulting Analyst, ESG (Workiva) Who We Are: Clearsulting is a global consulting company with the motivation to deliver positive change through digital finance. Our team consists of finance specialists that bring experience and technical capabilities across the...SeniorDigitalWork experience placementWork at officeLocal areaRemote workVisa sponsorshipFlexible hours
$105.4k - $207.8k
Position Summary As a Senior Consultant in Deloitte’s Digital Trust & Privacy practice, you will support the design and implementation of privacy technology solutions that help organizations address regulatory requirements, strengthen data governance, and enable...SeniorDigitalLocal area$75k - $106.5k
...make better food accessible to everyone. THE OPPORTUNITY As the Senior Analyst, People Operations - Training Compliance, you will play an... ...be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more...SeniorDigitalWork experience placementLocal areaShift work- Business Analyst - Senior Location: Columbus, OH43215 Duration: 12 months Qualifications ********Data cleansing/conversation & address validation... ...Customer Experience and Insights, Products and Services, and Digital Channels, including web self-service, mobile app and chatbot....SeniorDigital
$100k - $130k
...fostering a safe environment for all employees. SUMMARY The Senior Pricing Analyst is responsible for developing data-driven pricing... ...service levels, and value propositions across key markets and digital channels. Identify competitive pricing gaps, market threats...SeniorDigitalFull timeImmediate startFlexible hours$67k - $95.5k
## Senior Analyst, Facilities Operations Outside ServicesApply: 8890 - 500 Neil Ave: Full time: Posted Today: JR-2026-01351324**CULTIVATE... ...be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more...SeniorDigitalFull timeContract workWork at officeLocal areaShift workNight shiftWeekend work- ...it in-house, at scale, in Columbus, Ohio. We are hiring a Senior Business Analyst to sit at the center of how Rogue makes its biggest commercial... ...operate in ambiguous problem spaces Experience analyzing digital marketing performance (SEO, Google Ads, Merchant Center) preferred...SeniorDigitalFull time
$67k - $95.5k
...make better food accessible to everyone. THE OPPORTUNITY The Senior Analyst, Restaurant Training is an Instructional Designer, responsible... ...training strategy, ranging from eLearning, video, print and digital, to appeal to a broad spectrum of adult learners As needed, update...SeniorDigitalWork at officeLocal areaShift work$60 - $67 per hour
Job Title: Senior Business Analyst (Multi-Year Contract) Location: Columbus, OH Work Model: Hybrid — Tuesday through Thursday onsite, Monday and... ..., payments, FICA/accounting processes, customer data, and digital customer experiences . A significant focus of this...SeniorDigitalContract workRemote workVisa sponsorshipMonday to Friday$80 - $90 per hour
...Senior Business Analyst - CIS Customer Transformation (Contract) Location: Columbus, OH Work Model: Remote with travel once a month (approximately... ..., including finance, billing, rates, customer operations, digital channels, reporting, and integrated systems. Support...SeniorDigitalContract workRemote workVisa sponsorship3 days per week$78.4k - $136.95k
...individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process...SeniorDigitalFull timeWork at office- PHOENIX is seeking a Senior Product Manager, Digital to own the end-to-end customer journey for Express and Bonobos across web, mobile, and physical locations. You will shape the strategy for core commerce funnels, loyalty, and post-purchase flows, collaborating with Engineering...SeniorDigital
- PHOENIX is hiring a Senior Product Manager, Digital to architect the end-to-end customer journey for Express and Bonobos across web, mobile, and physical stores. You will synthesize data science, merchandising, and digital operations to define and execute a strategic roadmap...SeniorDigital
- TELUS Digital is seeking a Senior Manager, Client Strategy in Columbus, OH, operating in a hybrid capacity to own high-stakes commercial investments from pre-sales pitches through portfolio expansion. You will translate digital trends, contact center pressures, user insights...SeniorDigital
- ...Manifest Solutions is currently seeking a Senior Solution Architect for a position in... ...the NICE CXone architecture across omnichannel (voice, digital, chat, email), IVR/IVA, ACD routing, and... ...Associate — Service Cloud or CX portfolio TOGAF, SABSA, or equivalent...SeniorDigital
- Bath & Body Works is seeking a Senior Analyst, Digital Marketing to drive strategic media investment planning, forecasting, and optimization across Paid Media Channels. The role partners with Marketing, Finance and Agencies to align investments with growth, MMM insights...SeniorDigitalWork at office
$112.7k
...assurance, compliance, and delivery coordination. The Sr. Product Analyst partners with the Product Owner to support planning, roadmap... ...in product management, product analysis, business analysis, or digital product delivery. Experience supporting the delivery of complex...SeniorDigitalLocal area$78 - $88 per hour
...Job Title: Senior SAP Service Cloud Solutions Architect (Contract to Hire) Location... ...Define NICE CXone architecture across omnichannel voice, digital, chat, email, IVR/IVA, ACD routing,... ...certification in Service Cloud or related CX portfolio. TOGAF, SABSA, or...SeniorDigitalContract workImmediate startRemote workVisa sponsorshipMonday to Friday$130.9k - $154k
...called “surges.”learn more about working at Coinbase. As a Senior Sourcing Analyst, you'll join the Source to Pay (S2P) organization within the... ...'s third-party services portfolio, spanning categories like CX BPO, marketing, professional services, and corporate...SeniorContract workLocal area- Senior P&C Business Analyst Universal Shield Insurance Group Dublin, Ohio, United States About this position Universal Shield Insurance Group is... ...doing business faster and more intuitive. Through our digital agency portals, direct-to-consumer platforms, and B2B solutions...SeniorDigital
- Join our team as a Senior Quantitative Analytics Associate and embark on a journey where... ...scheduled analytics meetings chaired by the analyst in this role Support the creation of... ...solutions using a mix of customer, account, digital, telephony, financial and operational data...SeniorDigitalRelocation package
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