Route Supervisor

Route Transportation Supervisor

The Route Transportation Supervisor is a customer-focused delivery leader responsible for overseeing daily transportation operations and supporting route execution in a small facility or department. This role works closely with the leader to ensure safe, efficient, and high-quality delivery service. This hands-on leadership role will direct and coach delivery drivers, leverage performance metrics, safety standards, and customer feedback to drive continuous improvement and actively support business growth through customer visits and sharing sales leads. May be required to perform day to day activities such as delivery, moving vehicles, etc.

Primary Responsibilities:

• Oversee daily transportation and/or distribution operations for the assigned facility or satellite location
• Supervise route execution, delivery schedules, and workflow efficiency
• Monitor productivity, service levels, and operational accuracy to ensure KPIs are achieved
• Provide hands-on operational support as needed, including receiving, storage, order fulfillment, loading, and delivery

People Leadership:

Recruit, train, and develop a high-performing team of drivers and operations coworkers

• Conduct performance reviews and provide ongoing coaching and feedback
• Manage staffing levels and allocate resources based on business volume and operational needs
• Communicate effectively with team members and promote an open, collaborative work environment

Safety & Compliance:

• Promote a strong culture of safety and ensure compliance with company policies and regulatory requirements
• Conduct safety audits and lead ongoing safety training initiatives
• Monitor driver performance, safety metrics, and DOT compliance standards

Customer & Business Support:

• Build and maintain strong relationships with internal teams, customers, and third-party carriers
• Address service issues and ensure a positive customer experience
• Identify potential business opportunities and share leads with the sales team when appropriate

Continuous Improvement:

• Evaluate processes and identify opportunities to improve service, efficiency, and cost management
• Implement operational improvements to optimize workflows and labor utilization
• Adjust staffing, schedules, and routing based on changing business needs

Education and Experience:

• Level of Formal Education: High School diploma or equivalent, Bachelors preferred
• Minimum Years of Experience: 2
• Type of Experience: Logistics, delivery, distribution or warehouse operations.

Special Certifications:

• Valid driver's license with a clean driving record (no moving violations within the past 36 months)
• Must meet Department of Transportation (DOT) qualification requirements

Technical Competencies & Information Systems:

• Experience using handheld POD devices or tablets for delivery tracking and confirmation
• Familiarity with GPS routing systems and scanning devices
• Basic proficiency in Microsoft Office (Excel, Word, Outlook

Skills & Abilities:

• Strong leadership and communication skills
• Self-motivated with a team-oriented mindset
• Comfortable in a hands-on, field-based leadership role
• Ability to lead through change and provide constructive coaching
• Strong organizational, problem-solving, and decision-making abilities
• Flexible and adaptable to meet evolving business needs

About The ODP Corporation

The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule:

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.