Traveling Community Manager - Nationwide
Newbury Residential Inc.
Description: About Us Newbury Residential specializes in acquiring and revitalizing multifamily properties-particularly in secondary and tertiary markets-through strategic acquisitions, efficient closings, and targeted renovations. With over a decade of experience, we're experts at rebranding, repositioning, and elevating asset performance while consistently outperforming national averages. Newbury's mission is to create exceptional living spaces that enrich the lives of our residents, foster a sense of community, and uphold the highest standards of quality and customer service. Our goal is to incrementally improve every community we own and manage. Job Overview As a Traveling Community Manager at Newbury Residential, you will play a critical leadership role across our nationwide housing communities. This position requires frequent travel to provide direct support to properties, oversee operations, ensure compliance with Low Income Tax Credit (LIHTC) and other affordable housing regulations, and assist with training and stabilization efforts. The ideal candidate is experienced in managing communities, highly knowledgeable in affordable housing programs, and confident leading onsite teams to success in both day-to-day operations and long-term goals. Position Responsibilities
- Provide on-site leadership and support at affordable housing communities across the country, including interim management coverage, property transitions, and lease-ups
- Oversee and ensure compliance with LIHTC regulations, including income certifications, annual recertifications, file audits, rent calculations, and property inspections
- Partner with regional and compliance teams to implement standard operating procedures and drive performance outcomes at assigned sites
- Conduct regular property inspections and reporting to assess occupancy, maintenance, resident satisfaction, and operational needs
- Train, mentor, and support on-site staff, including Community Managers, Assistant Managers, and Leasing Specialists, ensuring adherence to policies, procedures, and fair housing guidelines
- Collaborate with vendors and maintenance teams to ensure timely unit turns, work order completion, and high standards of property condition
- Assist with resident relations, conflict resolution, and retention strategies to promote a positive senior living environment
- Monitor financial performance metrics, including rent collections, delinquency, and expense control, and implement corrective actions where needed
- Competitive Salary
- Mileage and Travel Reimbursement (including hotel and per diem where applicable)
- Health, Dental, and Vision Insurance
- Generous Paid Time Off
- 401K with Company Match
- Ongoing Training and Professional Development Opportunities
- What excites you most about this role?
- What unique qualities will you bring to our team?
- Minimum 3 years of experience as a Community Manager, preferably in affordable LIHTC communities
- Strong working knowledge of federal and state affordable housing regulations (LIHTC & Housing Choice Voucher preferred)
- Demonstrated leadership skills and experience managing or mentoring property teams
- Ability to travel nationwide 80%+ of the time; flexibility for extended stays at assigned properties as needed
- Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations
- Excellent communication, interpersonal, and problem-solving abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred)
- High school diploma or equivalent required;
- Valid Driver's License and reliable transportation
- Availability for nationwide travel with short notice
- Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain
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