Proactive Customer Engagement Specialist

Caesars Digital is hiring a Customer Engagement Specialist to proactively engage customers who hit friction points during activation, onboarding, or ongoing loyalty. You will use personalized outreach and consultative problem-solving to remove barriers, resolve issues, and re-engage customers to maximize retention and revenue opportunities. In this role, you will collaborate with cross-functional teams including Service Recovery, VIP, Retention, Payments, and Product to drive activation, #J-18808-Ljbffr Caesars Sportsbook & Casino