UNIV - Clinic Manager | Dental Faculty Practice - College of Dental Medicine

Job Description Summary The Dental Faculty Practice Clinic Manager reports directly to the Director of Clinical Operations. The position manages the clinical and administrative operations for Dental Faculty Practice. In conjunction with the Director of Clinical Operations and the department Business Manager(s), assists with the management of departmental financial resources and human resource functions. This position coordinates and manages the scheduling for all patients and providers. Oversees and manages the procurement of supplies for the Dental Faculty Practice. Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub-Type Classified Cost Center CC004447 CDM DFP Operations Pay Rate Type Salary Pay Grade University-GEN09 Pay Range 52,100.00 - 70,300.00 - 88,600.000 Scheduled Weekly Hours 40 Job Description 35% Supervises Dental Faculty Practice clinical staff Oversee clinical workflows, ensure adequate staffing, and reassign team members based on operational needs. Conduct routine staff meetings and collaborate with other Floor Managers and the Director of Clinical Operations to maintain operational consistency. Monitor staff performance, provide coaching and feedback, and participate in performance evaluations. Responsible for all scheduling in Clinic as well as the on‑call schedule for DFP providers. Ensures each physician has necessary clinical staff for their scheduled days. Ensures clinical staff receive appropriate training and follow policies and procedures as they relate to patient care. Coordinates with AEGD/Digital Dentistry Clinical Floor Manager to ensure DA coverage. Oversees and coordinate the usage of Overflow Rooms for scheduling emergencies and make‑up days for providers. Organizes Weekly Lab Schedule for Dental Assistants. 35% Provide chairside dental assisting for specialty providers using four-handed dentistry techniques or perform preventive care as a licensed dental hygienist. Prepare, set up, and break down operatories for procedures, maintaining strict adherence to infection control protocols. Update and utilize the Electronic Health Record (EHR) to document patient care activities. Acquire dental imaging (e.g., periapical, panoramic, 3D) following safety standards, as appropriate to licensure and certification. 20% Maintain inventory of dental instruments, supplies, and materials for the assigned floor. Anticipate needs, place supply orders, verify deliveries, and resolve supply chain issues in coordination with the Director of Clinical Operations. Ensure all operatories and storage areas are properly stocked, organized, and compliant with regulatory standards. Manages the day-to-day operations of the DFP clinic. Collaborates with Business Manager to maintain and update the operating budget. Responsible for working with the Director to meet the goals and objectives for both revenues and expenses. Oversees the management of inventory. Facilitate major equipment purchases with department’s Business Manager. Responsible for oversight of shipping, tracking and receiving all lab cases. Responsible for oversight of training all employees on Tramedic Kit protocol. Oversees the monitoring of Monthly Inspection Report to ensure compliance all pharmaceuticals and dental materials are current. With the department’s Business Manager, develops and maintains clinical policies and procedures for the department. Responsible for tracking assets annually through Assets Management (AIM). Additional duties as needed and instructed by department chair. 10% Ensure staff adherence to CDM, MUSC, OSHA, HIPAA, and other applicable policies and procedures. Provide training and onboarding support for new dental assistants and hygienists on floor-specific protocols. Obtain and approve all leave request forms, time entry corrections, and bi-weekly time sheets. This position also manages the staff time and attendance and is responsible for advance approval and monitoring of compensatory time and/or overtime to ensure optimal efficiency in accordance with all University and College policies and procedures. Serve as a floor-level resource for infection control, equipment troubleshooting, and incident reporting. Collaborates with Human Resources Director, Human Resources Business Partner and Director of Clinical operations on Human Resources related issues for the staff. Reports to and performs other duties as assigned by the Director of Clinical Operations and/or associated departmental faculty. Additional Job Description Minimum Requirements: A high school diploma and five years relevant experience in business management, public administration or administrative services; or a bachelor's degree and three years experience in business management, public administration or administrative services. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent) The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit #J-18808-Ljbffr