Patient Care Coordinator - Part time

Patient Care Coordinator - Part Time

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

We offer a comprehensive benefits package, which includes:

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP) Providing support for personal and work-related challenges

Employee Engagement through Nectar Recognition and rewards program

401(k) (Non-Matching) Retirement Plan

Responsibilities

Administrative Support: Perform a range of office tasks efficiently

Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.

Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.

Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.

Communication: Handle incoming calls and follow up with patients professionally.

Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.

Office Environment: Maintain a clean, welcoming workspace.

Qualifications

High School diploma or equivalent

Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

Competency

Customer Service Orientation

Team Player

Self-motivated, organized and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.