Shift Manager

We are looking for a Shift Manager to support food and beverage operations across multiple outlets. The Shift Manager oversees daily operations, staff training, scheduling, and guest service while maintaining high standards. Essential Duties and Responsibilities Oversee daily operations of all F&B outlets including à la carte dining, banquets, catered events, and club functions. Lead, train, and supervise F&B staff, supporting hiring and onboarding processes. Establish and communicate clear expectations for service excellence across all venues. Maintain a strong, visible presence on the floor during key service hours to assist members, guests, and staff. Collaborate with other F&B leaders to manage banquet/catering setup and execution, ensuring high-quality experiences. Conduct orientation and ongoing training for all service team members. Coordinate and facilitate pre-shift line‑up meetings, sharing key updates such as reservations, menu changes, and special requests. Deliver consistent departmental training and staff development. Manage scheduling to meet operational needs and labor budget targets. Handle member and guest concerns professionally, escalating to senior management as needed. Support the execution of service improvements in alignment with club‑wide F&B goals. Act as Manager on Duty (MOD) as scheduled or in the absence of the F&B Manager. Maintain strong working relationships with the Executive Chef, Sous Chef, Events Coordinator, and other departments. Ensure cleanliness and maintenance of all F&B facilities and equipment. Stay current on trends and developments through professional development and continued education. Foster a positive, respectful work environment by modeling integrity, professionalism, and service excellence. Continually enhance beverage knowledge and assist in educating staff on wine, spirits, and service techniques. Perform additional duties as assigned by the Assistant General Manager (AGM). Strong leadership presence with the ability to manage independently and with discretion. Sense of urgency and accountability in all aspects of service delivery. Excellent communication, interpersonal, and conflict‑resolution skills. Proven ability to manage multiple priorities while meeting deadlines. Proficient in POS systems; able to train staff in system use and troubleshooting. Thorough knowledge of safety, emergency, and fire protocols. Strong member service mindset with a high level of professionalism and attention to detail. Pay: $21/HR Full-Time Position Benefits Medical/Dental/Vision Insurance Life Insurance 401(K) Flexible Spending Account (HSA) #J-18808-Ljbffr