Service Plan Administrator

BeaconMedaes is looking for a full-time Service Plan Administrator to join our team. This is a fantastic opportunity for someone who is a motivated self-starter and has a track record of delivering exceptional customer service. Job Location: Rock Hill, SC or New Braunfels, Houston. Roles and responsibilities Under the general direction of the Service Coordinator Lead/Manager the incumbent is expected to assist in the daily and administrative routines. Maintain and renew service contracts in SAP for all regions Perform and monitor service contract invoicing Maintain service contract files in accordance with quality procedures Assist in reporting service contract information and performance to regional and corporate management Assist in integration of new service products into the service contract system Provide best possible support by developing, maintaining relationships with regional sales, service and support staff The incumbent is expected to take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done Maintain new product information (i.e. extended warranty program literature for promoting aftermarket service products). Maintain confidentiality. Perform other duties as assigned. To succeed, you will need Experience Proven hands on experience with SAP Proven communication skills, both written and verbal Positive attitude, self-starter and capable of multi-tasking, managing projects and working effectively with colleagues High energy and willingness to provide high level of customer support Education Two year college degree or equivalent experience. Skills Proficiency in Microsoft Office/Excel/Word and PowerPoint Team-Oriented Organized Positive Attitude and Service-Oriented Flexible to change High Level of Integrity In return, we offer Excellent compensation package, including a flexible benefits plan, and 401(k) retirement plan Paid time off Life & Disability insurance plans Various wellness programs Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc. We offer education assistance after 1 year of employment Opportunities for professional development We provide a collaborative, inclusive, and flexible work environment Job location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Rock Hill, SC or New Braunfels, Houston. Equal Employment Opportunity BeaconMedaes LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We offer reasonable accommodation for any part of the employment process due to a disability. #J-18808-Ljbffr Atlas Copco Airpower N.V.