Case Manager - West Palm Beach

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.

We are looking for a Case Manager in Palm Beach Shores, FL

Compensation: $42k- $55k (Based on experience) Full-time

Why Join Quadrant Health Group?

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.

Join our dynamic team at Quadrant Health Group! Seaside Wellness of Palm Beach, a proud member of the Quadrant Health Group, is seeking a passionate and dedicated Behavioral Health Case Manager to join our growing team in Palm Beach Shores, FL. The ideal candidate will provide comprehensive case management services to individuals with mental health and/or substance use disorders. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals.

What You'll Do:

The Behavioral Health Case Manager reports directly to the Clinical Director. This position is responsible for assisting and supporting residents through the entire treatment experience from admission to discharge. The Case Manager monitors the course of treatment in a proactive manner to minimize the barriers that might compromise the treatment and recovery processes. The Case Manager is responsible for contributing insightful, practical, and meaningful information to the treatment planning process, through running groups and individual assessments. The Case Manager orientates each resident to the program rules, expectations, intent, and routine of the daily treatment schedule. The Case Manager also assists the client with creating an individualized treatment plan that will outline the client’s goals and treatment objectives.

Case Manager Major Tasks, Duties and Responsibilities:

• Conduct comprehensive assessments to identify client needs and develop individualized care plans.
• Coordinate and monitor the delivery of behavioral health services, including therapy, medication management, and support groups.
• Connect clients with community resources, such as housing, food assistance, employment services, and transportation.
• Develops the Comprehensive Treatment Plan with the input of the client and through participation in treatment planning meetings and process.
• Advocate for clients' rights and needs with healthcare providers, social service agencies, and other organizations.
• Provide crisis intervention and support as needed.
• Maintain accurate and timely documentation of client interactions and progress.
• Collaborate with interdisciplinary team members, including therapists, psychiatrists, and other healthcare professionals.
• Contacts residents’ family members to set appointments or educate the family on the residents’ current status and/or progress.
• Monitor client progress and adjust care plans as needed.
• Participate in team meetings and training sessions.
• Maintain compliance with all applicable regulations and ethical standards.
• Establish and maintain positive relationships with clients and their families, providing ongoing communication and support throughout treatment.
• Serve as a point of contact for families regarding treatment-related needs, financial responsibilities, and coordination of services.
• Collaborate with Admissions and Billing to attempt resolution of client account balances while maintaining a supportive, client-centered approach.

What You'll Bring:

Case Manager Skills, Knowledge and Competencies:

• Knowledge of mental health and substance use disorders and treatment modalities.
• Strong understanding of community resources and social service systems.
• Demonstrates an understanding of computer technology, appropriate for the role, while written and verbal communication techniques are commensurate with the position’s skill level.
• Demonstrates working knowledge of State and Accreditation requirements: DHCS – Substance Use Disorders, JCAHO and regulatory agencies required.
• Attuned to clinical protocol of mind, body spirit.
• Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon).
• Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
• Basic knowledge of referrals, both in and out of the organization.
• Ability to communicate clearly, with clients, staff, peers, supervisors and resources.
• Strong clinical and assessment skills.
• Strong organizational and time-management skills.

Case Manager Qualifications:

• Bachelor's degree in social work, psychology, counseling, or a related field (Master's preferred).
• Minimum of 3 years of experience in behavioral health case management.
• Current and valid Florida Driver's license.
• Experience working with diverse populations.
• Proficiency in electronic health records (EHR) systems.
• Current CPR and First Aid Certification
• Successful completion of Pre-Employment Requirements including, a criminal background clearance, Level 2 background, and drug testing, is mandatory prior to employment.

About Quadrant Health Group:

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

Equal Employment Opportunity & Reasonable Accommodation

We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any characteristic protected by applicable federal, state, or local law.

Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law.

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