Customer Service Representative

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

• Answer phone calls, text messages and emails.
• Schedule appointments.
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in veterinary clinic setting.
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Roadrunner Veterinary Medicine, DBA Bosque Animal Clinic is committed to providing high quality, compassionate veterinary care to every pet and beloved family member entrusted in our care. Our goal is to improve the quality of life of our patients through comprehensive veterinary care, client education, disease prevention, early detection of illness and multimodal treatment options. We strive to provide excellent service to our clients and patients through lifelong learning in an effort to be constantly improving our client communication and veterinary skills.

Company Description

Roadrunner Veterinary Medicine, DBA Bosque Animal Clinic is committed to providing high quality, compassionate veterinary care to every pet and beloved family member entrusted in our care. Our goal is to improve the quality of life of our patients through comprehensive veterinary care, client education, disease prevention, early detection of illness and multimodal treatment options. We strive to provide excellent service to our clients and patients through lifelong learning in an effort to be constantly improving our client communication and veterinary skills.\r\n\r\nBosque Animal Clinic is located in the heart of Los Lunas in a newly renovated 4000 square foot clinic with 5 exam rooms, dedicated comfort room, complete in house laboratory equipment, dental xrays, digitial xrays, and cold laser therapy.