Technology Project Manager

Technology Project Manager

Friends of the Israel Defense Forces (FIDF) is a humanitarian nonprofit that provides life-changing support for the courageous young men and women of the Israel Defense Forces (IDF). We transform their lives through empowering educational, financial, well-being, and cultural initiatives as they protect the State of Israel and her people. Inspired by them, we strive to champion a culture of courage worldwide, ensuring a secure and thriving Israel today and forever. Our community of supporters and staff are passionate, courageous, and impactful. Our work is driven by core values that transcend gender, age, political leanings, nationality, and religion. Our vital mission and breadth of programs resonate with a diverse array of supporters – all are welcome!

We are seeking a mission-driven, collaborative Technology Project Manager to support FIDF's rapid digital transformation and operational growth. Reporting directly to the CTO, this role will serve as a key thought partner and "right hand," helping to shape technology priorities and deliver impactful solutions across the organization.

This hybrid position blends strategic project oversight with hands-on business analysis. You'll work cross-functionally with teams in fundraising, finance, marketing, and operations to implement user-focused solutions that optimize our systems, workflows, and digital experience.

This is an exciting opportunity for a high-performing, service-oriented professional to help establish and scale project management practices, improving operational efficiency and cross-departmental collaboration. The ideal candidate will possess excellent communication skills, a strong customer service mindset, and a proactive, collaborative approach to problem-solving, acting as a trusted liaison between technology and business stakeholders.

Essential Job Duties

Project Management (70%)

• Lead the planning, execution, and delivery of technology projects (e.g., infrastructure upgrades, CRM enhancements, integrations, workflow automation, reporting, and digital tools).
• Define and manage project charters, scopes, budgets, timelines, and resource allocations.
• Champion standardized project management practices, tools, templates, and documentation across the organization.
• Coordinate internal teams, external vendors, and consultants to ensure on-time, high-quality deliverables.
• Track progress, proactively manage risks, and provide clear, timely updates to leadership and stakeholders.
• Support change management and user adoption strategies for new systems and enhancements.

Business Analysis (30%)

• Partner with internal stakeholders to gather and document business needs and functional requirements.
• Analyze existing systems and workflows to identify inefficiencies and opportunities for improvement or automation.
• Translate business objectives into actionable technical specifications for developers and vendors.
• Facilitate user testing, training, and post-implementation support.

Qualifications:

• Bachelor's degree in Information Systems, Business Administration, or a related discipline—or equivalent professional experience.
• 6+ years of project management and/or business analysis experience, ideally within a nonprofit or mission-driven organization.
• Strong understanding of major enterprise platforms and systems (e.g., CRM, ERP, digital engagement, reporting tools).
• Proficiency in project management tools (e.g., Asana, Jira, Monday, Microsoft Project, or similar).
• Demonstrated success managing cross-functional projects and engaging both technical and non-technical audiences.
• Empathetic, collaborative leadership style with a growth mindset.
• Highly responsive, service-oriented approach to internal stakeholder management.
• Excellent written, verbal, and interpersonal communication skills.
• Strong problem-solving and analytical thinking skills.
• Experience working in a rapidly evolving, high-growth environment.

Preferred Attributes:

• Passion for FIDF's mission and commitment to nonprofit impact.
• Project Management certifications (e.g., PMP, CAPM, Agile, Scrum).
• Familiarity with Microsoft 365 ecosystem and Blackbaud products.
• Experience implementing or scaling systems and processes in nonprofit, education, or similar sectors.
• Experience working within or helping to establish a Project Management Office (PMO).

Benefits and compensation

• Medical, Dental, Vision, Early dismissal for Shabbat, 403b with employer matching, Life Insurance, Disability Insurance, FSA, Jewish and Federal paid holidays, sick days and vacation
• Compensation is commensurate with experience.

FIDF is an equal opportunity employer that is committed to equity, diversity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.