Desktop Support Specialist

Select how often (in days) to receive an alert: Create Alert Field Technology Specialist (Construction) The future you want is within reach. Let’s build it together. At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don’t just build projects—we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We’re a team of builders who care deeply about what we create and who we build it with. That includes you. We are not only investing in what’s next in construction, we are investing in what’s next for your career. Why Choose PCL? Choose a career with rewards that matter. PCL’s total rewards are designed to support your growth, well-being and future success—because when you succeed, we all do. Our offerings could include: Employee ownership opportunities that build long-term value Annual discretionary performance bonuses 401(k) with company match Industry‑leading medical, dental and vision benefits Prescription drug coverage and telemedicine services Life, AD&D and disability insurance Paid parental leave and family care support HSA or FSA for healthcare, dependent care and transportation Mental health and wellness support, including Employee Assistance Programs Career growth pathways, leadership development and mentorship programs Access to world‑class training through PCL’s College of Construction and professional development courses Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions Here’s how a Field Technology Specialist (Construction) for PCL Construction Services, Inc. within US Head Office contributes to our team: Resolves user‑reported problems using available tools and following procedures and policies for handling support cases. District jobsite setup and turndown, including remote support. Delivers technical training and other knowledge resources. Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues. Accurate and timely logging of problems, and resolutions to problems, in problem‑management database. Provides implementation support on corporate and regional initiatives. Qualifications High school diploma or equivalent required. Bachelor’s or Associate’s degree in computer technology or a related discipline preferred. Two years experience including Co‑op/internship or relevant experience preferred. Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely. Basic problem‑solving and troubleshooting skills with a focus on proactive solutions. Organizational and time‑management skills, with the ability to multitask and prioritize own work. Results‑oriented and able to meet deadlines. Ability to establish and maintain effective relationships with key stakeholders and decision makers. Basic understanding of Windows operating systems and networking standards. Must be able to lift up to 40 lbs. as part of regular job duties. The estimated salary range for this role is $66,000 - $85,000, based on your experience and qualifications. Final compensation will be confirmed as part of a personalized offer. Your Work Has Purpose Here PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that’s inclusive, resilient and full of opportunity. At PCL Construction Services, Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background. We know everyone’s needs are different; if you require accommodation during the application process, please contact View email address on click.appcast.io and include the position and location of interest. Company: PCL Construction Services, Inc. Primary Location: Honolulu, Hawaii Job Title: Field Technology Specialist (Construction) #J-18808-Ljbffr