Patient Care Specialist - Primary Care - PCS

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family. The direct care role includes providing care, collecting and documenting patient care data and communicating information to patients, families, and care team members. In the indirect patient care role, the PCS supports the unit by helping to maintain the environment of care and performing unit-based clerical duties. The PCS demonstrates strong organizational skills and teamwork. A commitment to continuous learning, quality, and excellence are important components of this role. Utilization of multiple computer applications is required. This role will work with patients throughout the life span with multiple conditions.

Must be at least 18 years of age prior to start date.

Additional qualifications:
Ability to read and communicate effectively in English. Basic computer skills and experience with other technological devices (i.e. cell phone, laptop, etc.). Ability to work irregular hours (days, evenings, holidays, weekends). Self-motivated/independent. Able and willing to work with all populations served. High School Graduate or GED equivalency preferred. Working knowledge of computers and software applications required. Demonstrated ability to react calmly and effectively in emergency situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. Must be well organized, detail-oriented, accurate and efficient. Preferred: PCS, HUC, MA, NS, Ward Clerk experience. Preferred demonstration of medical terminology.

License or certification:
Current Basic Life Support for Health Care Providers from one of the following programs is required: American Heart Association or American Red Cross. If a candidate does not currently have the required certification, education and testing will be included as part of the orientation and training program.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.