Permit Specialist

Showcase your communication, customer service and multitasking skills with Backyard Products as our Permit Specialist. Join America’s #1 Backyard Builder whose success over 40+ years continues to be driven by customer satisfaction! You will play an intricate part in providing quality pergolas, pavilions, and custom outdoor structures to many valued customers across the nation for our Big Timber and Lawn Master Brands. Backyard Products promotes a collaborative and culture where your ability to be adaptable adds value and accountability to your success. Our diverse and dynamic team environment supports internal growth and advancement. As a Permit Specialist, you will coordinate all permit/plan activity with municipalities, territory managers, and customers. You will work with your team in the backyard installation industry to ensure projects that require permits are procured as needed. Duties include applying online for permits with the respective municipalities, compiling, updating and maintaining reports. Help us cultivate business relationships by delivering the best possible product and ensuring positive customer experiences. Key Responsibilities Obtain online documents from homeowners to facilitate the permit application process (no travel required). Prepare and submit applications to various building departments for backyard improvements. Review customer plot plan and applications for submission. Coordinate payments – check requests. Submit paperwork for permits. Upload all projects into our CRM platforms – enter all permitting data. Obtain inspections as needed by municipality requirements. Maintain permit requirements database by municipality and update field as changes occur. Maintain all company files relating to applications, approvals, licenses and permits. Renew/Apply for business licenses as needed. Minimum Requirements High School Diploma or GED with 0-2 years of permit processing, construction office experience or equivalent. Proficient in Microsoft Office Applications (Outlook, Excel and Word). Exceptional customer service skills. Ability to work as part of a team and interact effectively with others. Superior written and verbal communication skills. Habits That Drive Success Customers First Total Quality Management Manage the Numbers Speed, Execution, Simplicity People Make It Happen Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the incumbent for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Type Full-time, hourly Location The Lawn Master Main Office in Waxahachie, TX Schedule 8-hour shifts, 40 hours per week Monday to Friday or Tuesday to Saturday (both options are currently available) Compensation Hourly Rate: $20.00 per hour Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Employee assistance program Health savings account Paid time off Paid company holidays Referral program Employee discounts #J-18808-Ljbffr Backyard Products