Regional Behavioral Health Technician (Greenbrook)

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician supporting our NC region centers! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Tuesday-Saturday. 8-hour shifts Tuesday-Friday that vary are scheduled between our operating hours of 7am-7pm (Monday-Friday) and 8:30am-4:30pm on Saturday. This is a regional position and travel is required to cover our Cary, Chapel Hill, Fayetteville, Greensboro, and Winston-Salem centers, as needed. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Pay range starting at $20-22/hour, with final compensation determined based on education and experience. Comprehensive Benefits: 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Your Role Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort. Ensure patient well‑being and accurate record‑keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check‑in, check‑out, and financial procedures. Support operational efficiency: Understand and assist with insurance and billing processes as needed. Extensive Regional Travel: This position primarily covers Cary but requires the ability to travel to any of our centers in North Carolina on short notice. Reliable transportation is required. What We’re Looking For Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience. Minimum Qualifications: High School Diploma, an Associate’s Degree, or equivalent clinical certification, combined with significant relevant work experience. Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required. Required Travel & Logistics: This role requires travel to all centers throughout the region. Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate is mandatory. Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Our Ideal Team Member Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients. Patient‑Centered Professional: You prioritize patients, have strong integrity and work ethic, and communicate effectively. Detail‑Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast‑paced environments. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time. Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans. Benefits Statement Health insurance Dental insurance Vision insurance Optional supplemental medical insurance Health savings and flexible spending accounts Company‑paid life insurance and additional voluntary life insurance Company‑paid short‑term disability and long‑term disability insurance Participation in a 401(k) savings and investment plan with company contribution Paid time off for non‑exempt salaried employees – calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time Full‑time exempt employees eligible for Flex‑PTO, which allows time off without accrual Eligible for paid sick leave where required under state law #J-18808-Ljbffr