Patient Safety Specialist

Creating Life Better Here Starts With You

At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

The Patient Care Clinical Coordinator provides leadership oversight during non-traditional office hours. The position works in conjunction with the department manager to provide the direction and leadership necessary for staff to attain our mission, vision, and values. The Patient Care Clinical Coordinator enables the leadership capacity and knowledge base necessary to assure that all patients and team members receive personalized and quality care.

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Registered Nurse licensed in New Mexico
• Advanced certifications as required according to the Life Support Certification for Patient Care Providers policy
• BLS
• Demonstrates effective interpersonal skills
• Self-motivation and accountability
• Team orientation
• Basic computer skills

Preferred Qualifications:

• Previous leadership or management-related experience
• At least three (3) years of progressive experience in area of specialty
• BSN

Duties and Responsibilities:

Financial and Strategic Management:

• Understands health care economics and health care public policy
• Demonstrates an understanding of departmental and hospital financial concepts
• Assists the manager with business planning and project management

Human Resource Management and Leadership:

• Knowledgeable in various recruitment and interviewing techniques
• Committed to all aspects of employee development
• Coaches team members to promote and develop skills and behaviors necessary to execute department strategy
• Monitors department schedule and assures adequate staffing and schedule accuracy and assists in the development of education and orientation of Charge Nurse within the department

Quality and Performance Improvement:

• Consistently displays a commitment to improving quality performance
• Actively participates in departmental and organizational quality initiatives
• Assures the safety of patients and staff is maintained

Relationship Management and Influencing Behaviors:

• Exhibits effective communication and negotiation skills
• Can lead a team and crosses boundaries to facilitate collaboration
• Understands one’s values, beliefs, and attitudes and how they affect interactions with others

Shared Decision-Making:

• Understands the structure and process of shared governance
• Promotes and implements shared decision-making structures and processes

Personal and Professional Accountability:

• Actively participates in personal and professional growth and development
• Practices and supports nursing standards and scopes of practice
• Must be able to work variable days, evenings, nights, and weekends as required by the department
• Assists in patient care, acting in a staff RN/CN role when needed

Other:

• Utilizes information technology systems to support business decisions and has a strong understanding of the effect of information technology on patient care
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship

Physical Demands and Environmental Work Conditions:

• Must be able to see (with corrective eyewear) and hear clearly (with assistance)
• Must be able to walk, stand, bend, squat, climb, kneel, or twist frequently
• Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently
• Potential exposure to blood or bodily fluids and meets OSHA training requirements

Special demands:

• Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families in an attempt to ensure a safe, respectful environment that will support the delivery of care
• Effectively copes and strives for balance when caring for acutely ill patients and families