Assisted Living Server

Job Title: Assisted Living Server

Job Summary: The Assisted Living Server is responsible for delivering high-quality dining experiences to residents in accordance with their individual needs and preferences. This position requires excellent customer service skills, attention to detail, and a compassionate approach to serving elderly residents. The server works closely with the dining services team to ensure that meals are served efficiently, residents' dietary requirements are met, and a welcoming atmosphere is maintained.

Key Responsibilities:

1. Meal Service:
   
   • Assist residents with menu selection, taking into consideration their dietary restrictions, preferences, and special requests.
   • Serve meals promptly and courteously, ensuring accuracy in orders and presentation.
   • Provide assistance to residents who require help with dining, including cutting food, pouring beverages, and any other necessary support.
2. Customer Service:
   
   • Maintain a friendly and accommodating demeanor when interacting with residents, families, and staff.
   • Anticipate residents' needs and respond promptly to any requests or concerns.
   • Address any complaints or issues regarding dining service with professionalism and empathy.
3. Sanitation and Safety:
   
   • Adhere to food safety and sanitation standards at all times, including proper handling of food, cleaning of dining areas, and sanitation of utensils and equipment.
   • Maintain a clean and organized work environment, including dining rooms, serving stations, and storage areas.
   • Follow established procedures for handling and storing dietary supplements, medications, and special dietary items.
4. Teamwork:
   
   • Collaborate with kitchen staff, dietary aides, and other team members to ensure smooth operation of meal service.
   • Communicate effectively with colleagues regarding resident preferences, dietary restrictions, and special requests.
   • Assist with setting up dining areas, preparing trays, and other tasks as needed to support the dining services team.

Qualifications:

• High school diploma or equivalent.
• Previous experience in food service or customer service preferred.
• Knowledge of safe food handling practices and basic culinary techniques.
• Strong interpersonal skills and the ability to communicate effectively with elderly residents, families, and staff.
• Compassionate attitude and patience when assisting residents with dining needs.
• Ability to work efficiently in a fast-paced environment and prioritize tasks as needed.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

• Ability to stand for extended periods and lift/move objects up to 25 pounds.
• Comfortable bending, stooping, and reaching to serve residents and maintain dining areas.
• Good manual dexterity for handling utensils, trays, and other dining equipment.
• Stamina and energy to work in a dynamic environment with diverse resident needs.

This job description may vary depending on the specific requirements and policies of each assisted living facility, but it provides a comprehensive overview of the typical responsibilities and qualifications for a server position in this setting.