Hotel Front Desk Night Auditor

Job Description

Job Description

Join our team at Best Western Grande River Inn & Suites, where our commitment to fostering a supportive, team-oriented work culture sets us apart. As a Hotel Front Desk Night Auditor, you'll be an essential part of our mission to deliver exceptional customer service and satisfaction. You'll be equipped with the necessary tools and training. We're looking for someone who thrives alone and is passionate about creating memorable guest experiences. If you're ready to grow alongside a dedicated team of professionals and are enthusiastic about working overnight, we encourage you to apply today!

$15.50 - $16 hourly

• Make sure every hotel guest has a pleasant stay
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Complete additional bookkeeping, administrative, and accounting procedures as requested

• Fold sheets
• Set up breakfast bar

• Outstanding communication skills and excellent customer service skills are required
• Overnight shift; requires flexible hours
• Experience in the hospitality industry or guest services is preferred, but not required
• Must be computer proficient; experience with accounting or reservation software is a bonus

Our Best Western Hotel offers a different kind of work atmosphere, a place where everybody pulls together around a common goal. In fact, helping one another is at the heart of our organization. We believe in fostering a work culture where our employees can thrive and enjoy the work they do each day. We are team-oriented and believe in having fun while working.