Patient Care Technician - Clinical Research

Job Description

Job Description

Why DelRicht Research?

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

DelRicht Research has been recognized as a Top Workplace for 2023, 2024, 2025, and 2026! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Overall, the Patient Care Technician is responsible for delivering an excellent patient experience while driving accurate, efficient study execution across our clinics, ensuring:

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols
• Patient recruitment, enrollment, and retention activities are executed with strong focus and follow-through
• Patients are guided through the clinical trials process, ensuring they attend and complete required visits
• Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Serve as a reliable point of coordination for internal teams, physicians, sponsors, and research partners involved in active studies
• Help maintain strong physician confidence by staying organized, communicating clearly, and keeping stakeholders informed on patient and protocol updates
• Work proactively in a fast-paced, high-expectation environment, solving problems and helping keep daily operations on track

Skills needed to win:

• Required : 1+ years of professional experience in a fast-paced, high-expectation healthcare environment.
• Preferred: Bachelor's degree from an accredited college or university.
• Strong preference for candidates with experience in fast-paced clinical environments (Emergency Department, Urgent Care, or similar)
• This is an onsite Monday-Friday position
• Coffee drinkers preferred. Tea drinkers accepted.

The Right Candidate Will:

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

DelRicht Research's Core Values: Production, Humility, Consistency

• Production: We deliver on our promises, take action, and solve problems proactively.
• Humility:  We support each other, bring enthusiasm, and embrace change.
• Consistency:  We value accuracy, persistence, and staying calm under pressure.

Team Perks & Benefits at DelRicht Research:

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member's profess goals.  Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights.  Be a part of a winning team that prioritizes transparency, continuous improvement, and success!

Job Type : Full-Time 40+ hrs
Salary : $55,000-$60,000
Location : Druid Hills, GA
Hiring Timeline : Please note that we are actively recruiting candidates for future openings, within the next 3-5 months' time.  

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website:
Patient Testimonials:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.