COPY - Epic Radiant Analyst

Job Description

Job Description:

Application Support & KLO Operations - Provide day-to-day support for the Epic Radiant module, including troubleshooting, break/fix resolution, workflow issues, and system monitoring to ensure consistent operational performance.

Ticket Management - Triage, analyze, and resolve incoming service requests and incidents; collaborate with clinical and operational stakeholders to understand issues and deliver timely solutions.

Minor Project Work - Participate in small to mid-sized enhancement efforts such as workflow refinements, configuration updates, template adjustments, and integration touchpoints with ancillary systems.

Upgrade Readiness & Testing - Review Epic release notes, assess impact to Radiant workflows, perform system and regression testing, validate functionality, and support go-live activities for quarterly upgrades.

Build & Configuration - Configure new features introduced through upgrades or organizational initiatives, including exam protocols, imaging workflows, worklists, rules, and related Radiant components.

Documentation & Knowledge Sharing - Maintain clear documentation of build decisions, workflows, test scripts, and support processes; contribute to team knowledge bases and training materials.

Cross-Functional Collaboration - Work closely with Radiology leadership, technologists, providers, and IT teams to ensure system changes align with clinical needs and organizational goals.

Continuous Improvement - Identify opportunities to streamline workflows, reduce manual effort, improve system reliability, and enhance the end-user experience.

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Skills and Requirements

Must Have:

Radiant certification

3 years of experience supporting Radiant modules Cupid certification