Client Service Manager
NeoWork
NeoWork is looking for a Client Service Manager to own the full relationship with a growing, tech-enabled brokerage that serves US contractors. This person will be the single point of contact for each client, from the first request through issuance and payment. The role carries real volume and real deadlines, so reliability and follow-through matter as much as communication skill. You will prepare files, submit them to the right carrier, follow up with underwriters, and keep every request moving until it closes. Pricing and carrier decisions stay with licensed producers, so your job is to get the right information to them quickly and accurately. Success in this role means fast responses, clean records, and no deadlines missed. Key Responsibilities Prepare and submit client requests to the correct carrier with complete, accurate files. Follow up with underwriters until each request reaches a decision. Execute approved bonds the same business day. Collect premium payments from clients. Manage 25 to 35 open requests per week across email, text, and phone. Reply to client emails within 2 hours and to texts within 30 minutes. Keep Salesforce records current and close tasks as soon as the work is done. Route all pricing, carrier, and terms questions to licensed producers. Fluent, confident English on the phone with US clients. This is the first and strictest screening filter. Comfortable speaking with clients and underwriters by phone, not only in writing. Strong ownership mindset. You close loops without being prompted and treat a missed deadline as your problem to solve. Proven organization under high volume with multiple open requests at once. Disciplined Salesforce or CRM habits. A quiet, reliable home office with strong internet. Availability from 8:30am to 6:30pm US Central, Monday through Friday, with light Sunday email coverage. Nice to have: insurance or construction background. Training on the product is provided. Nice to have: Spanish, which is relevant for part of the client base. We offer health insurance for contractors Holiday Extra Pay The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. This is a 100% home-based position We prioritize the mental health of our team members and offer mental health days to support their well-being. In addition to the base salary, performance-based incentives are provided. There is an annual review and appraisal process in place. There are ample opportunities for professional growth and advancement within the company. #J-18808-Ljbffr
- ...Client Services / Client Relationship Management Location: Onsite New York, NY 4 days a week |1 day remote Duration: 12 month contract (possible to convert) We’re currently looking for experienced client services professionals to join a growing team. This is...SuggestedFull timeContract workRemote work
IntePros
New York, NY1 day ago - ...Job Description We are seeking a Client Services Manager to be responsible for supervising, coordinating and maintaining Home Health Aide coverage for all clients on a daily basis. In conjunction with the designated contract personnel and/or the Registered Nurse. Client...SuggestedContract workWork at officeImmediate startWeekend workAfternoon shift
The New Jewish Home
New York, NY3 days ago - ...comfort zone. G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by... ...and government entities, and property managers. In addition to our Emergency Services,... ...strategies to enhance the customer experience Client Development: Oversee key performance...SuggestedContract workFor contractorsWork at office
G E Mechanical
New York, NY3 days ago $80k - $90k
...Mailroom & Reprographics Operations | Financial Institution About the Role We are seeking an experienced and service-driven Client Service Manager (CSM) to oversee daily mailroom, shipping and receiving, courier, and reprographics operations at a financial institution....SuggestedFull timeTemporary workPart timeWork at officeLocal areaImmediate startSPS North America Inc
New York, NY1 day ago$67.5k - $125.5k
...New York, New York, United States - Administrative Client Service Manager (CSM) will support field service operations for our clients and customers in the Region through customer service and support activities. The Client Service Manager will hold ranging responsibilities...SuggestedFull timeContract workFor subcontractorWork at officeMonday to FridayFlexible hoursVoltguard Utilities Limited
New York, NY1 day ago- ...What You'll Do Manage and cultivate multiple client relationships (many VIP clients/high spend client accounts), serving as the daily point of contact... .... Function as a mentor/team lead for more junior Client Service Managers. Must-have 6+ years of experience in client...Remote work
AI Digital (United States)
New York, NY12 hours ago - ...Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’... ...Gallagher. Overview At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely...Work at officeLocal areaShift work
Gallagher
New York, NY2 days ago $59k - $74k
...is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and... ...more at insightsoftware.com.Job Description:Job DescriptionThe Client Service Manager is a key member of our customer facing team and plays...insightsoftware
New York, NY12 hours ago$100k - $140k
...Client Service Manager Location: Remote About WithCoverage: WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy. We partner with hundreds of high-growth, category-defining companies...Full timeFor contractorsWork at officeRemote workFlexible hoursWithCoverage
New York, NY4 days ago$80k
...national reputation for delivering exceptional services while fostering high-quality work... ...with the tools, knowledge, and hands-on management support necessary for long-term success.... ...Description Sunstates Security is hiring a Client Service Manager for its New York City-...Weekly payContract workWork at officeSunstates Security
New York, NY1 day ago$75k - $85k
...Client Services ManagerNuEnergen, LLC10 Bank Street, Suite 600White Plains, NY 10606Title: Client Services ManagerReports To: Vice President... ...ServicesJob Description:In the role of the Client Services Manager, you will be responsible for spearheading new business development...Work at officeNuEnergen, LLC
New York, NY2 days ago$85k - $105k
...the multifamily industry. We offer a full suite of digital services, alongside Fiona, our predictive analytics platform—the first... ...everything else. The Role Digible, Inc. is looking for a Client Services Manager to join our team! The Client Services Manager is responsible...Work at officeDigible Inc
New York, NY13 hours ago- ...ACCOUNT MANAGER, CLIENT EXPERIENCE The Account Manager, Client Experience is a client-centric, highly organized professional with a strong background in media and marketing project execution. They are skilled at fostering strong client relationships, guiding strategic...Shift work
Havas Media Network
New York, NY7 hours ago - ...At J.P. Morgan (JPM), we are committed to delivering exceptional client service. As a Client Service Manager – VP in Securities Services, you will have the opportunity to build strong relationships with our clients and ensure their satisfaction with our services. As a...
J.P. Morgan
New York, NY1 day ago - ...solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business through virtual... ...COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set...Full time
Globe Life: Moore Organizations
New York, NY4 days ago - UMG Cleaning is seeking a Client Services Representative / Work Order Manager to serve as the primary contact for assigned client accounts and handle end-to-end work orders. The role includes coordinating scheduling, dispatch, and administrative tasks to ensure timely service...
- Gallagher in New York is building a talent pipeline for future Senior Commercial Client Service Manager opportunities in Surety. This role focuses on processing bonds, renewing accounts, and growing client relationships within a collaborative team environment. Ideal candidates...Work at office
$120k - $150k
...superior proofreading and fact-checking skills. Strong project management skills with the ability to manage multiple priorities/... ...life sciences, and the new energy economy. Job Description The Client Service Manager supports the firm’s Client Service program, Client Feedback...Full time$100k - $110k
Description As a Client Services Manager (CSM) on the Brand Partnerships team, you will be the backbone of post-sale campaign execution and the primary day-to-day advocate for our brand partners and agency clients. You will lead integrated campaigns from kickoff through...Work at officeRemote work2 days per week3 days per week- Kargo is seeking a Client Services Manager to be the main point of contact for enterprise accounts during the post-sale phase. You will ensure white-glove service, manage end-to-end execution, and work with sales to grow a shared book of business. In this role you will...
$25 - $26 per hour
...Job Description Job Description $25.00 to $26.00 per hour Client Services Manager - Home Care Are you a highly organized, customer-focused professional looking to make an impact in healthcare? Join our team as a Client Services Manager and help ensure seamless...Hourly payWork at officeThe New Jewish Home
New York, NY9 days ago$100k - $120k
...driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We... ...your impact at scale.Job Description:Job Summary:The Project Manager of Client Services will serve as a leader in successfully managing assigned...Full timeLocal areaEpiq Systems
New York, NY3 days ago- TXG is a full-service experiential creative agency that tackles big marketing goals with strategic direction, bold ideas, and... ...Overview: TXG is seeking a highly organized and proactive Client Services Manager to support client services efforts across active projects and...Work at officeLocal areaFlexible hoursShift work
- The New Jewish Home in New York, NY seeks a Client Services Manager to supervise Home Health Aide coverage and coordinate assignments for all clients. You will ensure compliance with NYS Department of Health regulations, Joint Commission standards, and HAPI policies, while...
$500 per month
..., Google, Meta, Microsoft, and Yahoo, Tatari continues to scale rapidly as TV advertising enters its next major era. As a Client Services Manager, you will own post-sale relationships for a portfolio of clients within our growing customer base. You’ll serve as a trusted...Work at office2 days per week$115k - $130k
...where integrity guides decisions, relentless service sets the bar, and we thrive on big... ...your impact at scale.Job Description:Associate Client Services ManagerJob Description Details:The Associate Client Services Manager functions as a key operational leader supporting...Full timeLocal areaRemote workEpiq Systems
New York, NY3 days ago$26 per hour
...sales team on the floor, ensuring consistent execution of brand service standards, and fostering meaningful customer engagement... ...brand in a memorable and authentic way.Working closely with Store Management, the Customer Experience Supervisor supports operational priorities...Seasonal workKITH
New York, NY2 days ago$58k - $62k
...will be focused on ensuring the delivery of outstanding customer service through effective leadership, coaching, and supervision of the... ...center environment. This person will report to the Call Center Manager and will have direct reports. Responsibilities Supervise and...Work experience placementRemote workShift workAfternoon shiftCleanChoice Energy
New York, NY2 days ago$80k - $95k
...Job Description Job Description Job Title: Commercial Lines Account Executive | Client Service Manager Salary: $80,000 - $95,000 plus comprehensive health benefits Location: Johnson City, NY Job Summary: As a Commercial Lines Account Executive or Client...Work experience placementWork at officeAPR
New York, NY27 days ago- ...with our Team for More Information* Job Title: Client Director Reports To: The Client Director will report to the Managing Vice President, or equivalent leadership. Job... .... A direct or relatable background to Managed Services (i.e. Worked for a Vendor/Service Provider or...Contract workTemporary workWork at office
SPS-North America Opportunities - Not Externally Posted Boar...
New York, NY3 days ago
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