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Resource Center Specialist / Switchboard Operator

Pioneer Bank

Job Description

Job Description

Resource Center Specialist - Pioneer Bank

At Pioneer, our mission is to make a positive difference in the lives of those who work, bank, and invest at Pioneer.

What We're Looking For

  • Strong customer service and communication skills
  • Friendly, professional, and solution-oriented attitude
  • Ability to multitask and stay organized in a fast-paced environment
  • Detail-oriented with strong problem-solving skills
  • Team player who enjoys helping others

Required Skills

  • High school diploma or equivalent
  • Basic computer proficiency
  • Strong verbal and written communication skills
  • Ability to use a computer keyboard and 10-key calculator
  • Ability to relate to customers with empathy and professionalism

What You'll Do

  • Assist customers with account-related questions and issues by phone
  • Support online and mobile banking services
  • Assist with bill pay, debit card, and internet banking solutions
  • Process account maintenance requests and related transactions
  • Perform clerical and administrative duties as needed

How to Apply

Submit your application online. You will then receive an email with three links to complete a more thorough application, the Culture Index survey and math assessment. All must be completed before your application will be reviewed.

We look forward to hearing from you!

Vacancy posted 7 days ago
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