MEDICAL ASSISTANT (CNA) (School - Based)

POSITION PURPOSE:

The Medical Assistant is responsible for assisting medical providers/nursing staff with patient care increments.

POSITION REQUIREMENTS / QUALIFICATIONS:

Education/Experience:
Graduate from a standard High School or GED Equivalent. Graduate from an approved Medical Assistant Program or a Nursing Assistant Program (in Florida or any other State). One-two years experience in a medical setting desired.

Licensure / Certification:
Certified as a Medical Assistant or as a Nursing Assistant in the State of Florida. As a Nursing Assistant, must be licensed in the State of Florida; must maintain the license current and up to date. Maintain current CPR certification from the American Heart Association. Maintain current First Aid certification; First Aid class must follow American Heart Association guidelines.

Skills / Ability:
Knowledge of medical terminology. Good communication skills and interpersonal relationships. Must type a minimum of 20 - 30 WPM. Bi-lingual skills desired.

POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)

QUALITY OF WORK
Consistently gives accurate attention to all details.
Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channel of communications.
Respects patients' and students privacy at all times.
Accurately sets up for exams, i.e. PAPS, etc. to reduce patients' delay.
Anticipates providers' needs when preparing patients.
Demonstrates concern for patient flow.
Prepares unit for next patient's needs; very thorough and accurate.
Cleans area for next day patients care to reduce delays.
Always cross checks patients' paperwork to ensure accuracy of medical records.
Knowledgeable and comfortable with Intergy System, i.e. posting, and making appointments.
Follows Policies and Procedures for Infection Control.

QUANTITY OF WORK
Produces a consistent volume of acceptable work.
Completes assigned task in a timely manner.
Finds appropriate task to do in down time.
Willingly accepts duties not ordinarily assigned to facilitate patient care.
Prioritizes tasks assigned, requests help as needed and maintains productivity.
Keep providers' room stocked at all times to prevent delays in patient care.
Insure that charts are co-signed if necessary; forms and referrals sent to the appropriate agencies, copies made and chart returned to Health Information at the end of the day; follows established policies for Health Information Management in the School Based Setting.
Receives, greets and properly logs in students presenting to the School Based Center for services.
Willingly accepts duties not ordinarily assigned to facilitate patient care.
Prioritizes tasks assigned, requests help as needed and maintains productivity.
Keep providers' room stocked at all times to prevent delays in patient care.
Register students in Pomis (Intergy) and follow established Accounting Policies and Procedures.
Check students for official hall pass to the School Based Center.
Provide students with parental consent forms to be completed by parent or guardian. Complete data entry in EHR and follow established Accounting and Health Information Management Policies and Procedures for all consents that are returned to the School Based Center.
Completes all required PFSS functions and follows established Accounting Policies and Procedures within the same day of intervention.
Completes accurate and timely documentation in EHR within the same day of intervention.

KNOWLEDGE OF JOB
Possesses general knowledge of the CHI system, procedures, location of all departments, treatment areas and other patient services.
Adheres to department Policies and Procedures in performing duties and assignments.
Demonstrates the ability to work with a diverse population.
Discharges patients taking off doctor's orders for follow-up care, i.e. lab requests, consults, etc...
Understands the importance of the computer environment and is willing to learn new skills.
Knows the limitations of their job and reports appropriately to their supervisor and or team leader.
Communicates with attendance office when there are sick students awaiting parental pick-up.
Follows established policy and procedures for Risk Management; completes Incident Reports within policy.

JUDGMENT AND DECISION MAKING
Consistently combines ethical judgment with technical skill within the Policies and legal guidelines of CHI.
Follows written and verbal instructions as directed.
Always attempts to understand and co-workers needs and responds accordingly.
Recognizes his/her role in the department and how it relates to the overall function of CHI.
Actively participates as a team member, adding to the morale of the unit.
Assists the ARNP or PA with checking patients into the School Based Center, recording vital signs and reports abnormal findings to Nursing Supervisor or Team Leader.

PLANNING AND TIME UTILIZATION/INITIATIVE
Consistently uses available time to department advantage and assists where needed.
Adapts and is flexible in order to meet changing departmental needs and priorities.
Consistently performs as a self starter who needs no reminders of duties and/or tasks which need to be completed.
Reports to the supervisor any suggestions for changes in Policies and Procedures that can be improved.
Seeks guidance and direction as necessary for the successful completion of job duties.
Initiates new ideas and shares with team members.
Dependable when called upon to assist in department needs.

RELATIONS/CARE
Consistently maintains work area in a clean and orderly condition.
Observes CHI's uniform dress code and wears identification badge at all times.
Performs all daily functions in accordance with CHI Policies and Procedures.
Recognizes and evaluates personal strengths and weakness; handles personal and professional frustration appropriately.
Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans. Conducts visual inspection of Fire Extinguisher in or near School Based Center (Health Suite). Assists in obtaining Fire Drill reports to meet Joint Commission requirements.
Relates and interacts well with others, regardless of sociological backgrounds.
Handles all communication, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.
Respects the rights, privacy and property of others at all time.
Establishes a good rapport and professional working relationship with all department personnel.
Maintains appropriate interdepartmental communications.

WORK HABITS
Staff due for renewal must complete the fingerprinting renewal process within (4) months prior to the expiration date of the original fingerprinting date. The renewal process is only complete once the picture ID is obtained. Reimbursement will be provided upon proof of receipts.
Reports to work on time, as scheduled, and ready to begin work at start of shift with minimal absenteeism.
Provides proper notification and advance notice for absence or tardiness to the Immediate Supervisor, School Administrator, and Team Leader.
Returns to work on time from lunch or breaks.
Maintains current license and/or meets continuing education requirements.
Attends in-service training when scheduled.
Adheres to Infection Control Policies and Procedures, including Universal Precautions.
Utilizes personal protective equipment appropriately such as, but not limited to, gloves, face shields or masks and eye protection to prevent the transmission of blood borne pathogens.
Follows Department, CHI, and School Health Connect Safety Policies.
Reports safety hazards immediately when identified.
Adheres to Confidentiality Policies and Procedures / HIPAA Regulations.
Assist the health team with complete review and assessment of student records such as the cumulative health record and emergency health information.
Assist with the collection of accurate data for reporting for the program funder The Children's Trust.
Assist the health team with contacting parents of students who are out of compliance with immunizations
Assist the health team with the collection of Parental Consents for both medical and oral health services.
Assist the health team with mandated health screenings and accurate data collection for program funder The Children's Trust.
Assist the health team with the collection Chronic Disease data, Students Requiring Medication & Procedures for reporting for the program funder The Children's Trust.
Travel from school to school is required.
Performs other duties as assigned.