Spa Lead Therapist

Job Description

Job Description

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented hospitality professionals who consistently deliver exceptional results. Our Associates are encouraged to reach their fullest potential by creating a differentiated guest experience while driving outstanding bottom line performance.Learn more about what makes Meyer Jabara Hotels different:What's Your JQ? MJ Hotels Want to Know. & feature=youtu.beThe Spa Lead Therapist will oversee a team of service providers, ensuring exceptional spa services while also providing high-quality treatments. This role involves training and mentoring junior staff and actively shaping the spa's treatment offerings to enhance the overall guest experience.Key ResponsibilitiesProvide a range of therapeutic services, including massages, body treatments, and specialized techniques at a luxury level, ensuring every guest receives an exceptional experience.Customize treatments based on individual client needs and preferences.Lead, train, and mentor a team of massage therapists and estheticians, fostering collaboration and growth within the team.Monitor inventory for supplies and back bar, communicate restocking needs, maintain clean, well-stocked treatment rooms and support areas.Ensure guests receive a warm welcome and personalized care throughout their spa visit, with clear communication about treatments.Gather guest feedback and implement improvements to elevate their experience.Assist with scheduling and coordinating therapist appointments to ensure optimal coverage and service delivery efficiency.Drive sales goals:  retail product sales, upgrades, memberships, etc. Educate guests on enhancements and product lines.Contribute to the development of spa treatment menus and promotional packages.Participate in creating and updating new spa treatments, specials, or promotional offerings.Ensure adherence to health, safety, and sanitation regulations, maintaining a clean and safe environment for guests and staff.QualificationsMust hold a valid Texas State massage therapist license (dual‑license preferred).3+ years of experience working in a spa environment; experience in high‑end / luxury spas is a plus.Demonstrated leadership ability, including training/coaching staff, giving feedback, scheduling or supervising.Strong knowledge and proficiency in multiple modalities: massage techniques (deep tissue, Swedish, etc.), facials,waxing, body treatments, etc.Excellent guest service and interpersonal skills; ability to anticipate guest needs, work well under pressure.Sales aptitude: ability to recommend upgrades, retail, and build guest loyalty / repeat visits.Flexible availability: weekends required, holidays. May need to lead or cover shifts outside standard hours.Clean, professional appearance and strong adherence to spa protocols, cleanliness, sanitation, etc.Good verbal and written communication skillsIf you believe you have the J Quality please click through to apply.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.