Manager, Sales Operations

ColourPop is all about accessible, trend-driven beauty that moves at the speed of culture. Known for rapid launches, viral moments, and a passionate community, we create high-quality, cruelty-free products that bring what’s next in beauty to our fans first. As part of the Seed Beauty family, we redefine what it means to innovate fast — and have fun doing it. LOCATION Hybrid in Sherman Oaks (local candidates only) REPORTS TO SVP Sales Key Internal Relationships Sales Managers Marketing Product Development Finance Supply Chain Key External Relationships Key Customers Data Providers 3rd Party product registration Job Purpose The primary function will be to support the organization in delivering on sales revenue and EBITDA targets by managing internal sales processes and timelines. The individual will be responsible for delivering the best-in-class strategies and marketplace approaches to help maximize business results while increasing market share and growth within the category. They will be the main point of contact for cross‑functional departments regarding the majority of ColourPop’s internal sales processes to ensure optimized execution at retail. Essential Functions Support net revenue, distribution, & market share growth for ColourPop by managing and optimizing process development of our brands execution at retail, managing national pricing, timelines, and execution, and supporting our accounts with coordinated assortment strategy (layout, SKU rankings, adds/deletes), accurate and timely new item set‑ups, display planning/execution, product mix/productivity by retailer, and assisting in the sales planning/forecasting process. Ensure Innovation/NPD launch (Stage Gate) success and revenue maximization by providing timelines, managing calendars and coordinating efforts across departments to ensure timely launches. Improve profitability by overseeing product life cycle/ SKU rationalization process twice per year; sell‑off strategies & coordination; coordinating & supporting brand restages; event planning and management. Sales Reporting & Communication by working in coordination with the Sales Team to provide key dates/assortment management, support sales templates and process development coordinating future budget roll‑ups, and providing key communication to the Sales Team. Reporting on weekly POS sales to inform the organization of drivers, drainers and insights into brand productivity. Daily Tasks Master UPC list Master dims doc Master POD List Retailer assortment GTM calendar Development and Management of the national event planner Compare launch QTYs against the opp forms New item set up paperwork or retailer portal submissions Confirm placeholder dims & SRPs Delisting items in retailer portals Request registration numbers / WERCS / etc required for new item setups GS1 registration/submission for Canada items (if we go there) Retailer promo submissions New retailer paperwork Comps to retailers Send images to sales or retailers Core assortments Helping with schematics & POG layout visuals Sales sample requests Manage gratis shipments Discontinued lists Case pack transition trackers & notifications & paperwork Warehouse closure communications Price increase/decrease communications & tracker Request & send SDS’s UPS label requests Sending yearly COIs to retailers Logistics for sales trade shows Pull sales reporting, provide rollups and actionable insights Work to constantly iterate and improve process and efficiency Actualize prior month performance in business plans Develop business plans, templates, etc to improve data transmission and cross‑functional collaboration Maintain weekly sales and inventory dashboards Qualifications 4+ years of experience in management in consumer packaged goods sales environment. Customer marketing and trade marketing experience, and or direct selling experience to a significant national retailer. Special Skills Required Open, collaborative and accessible working style, with the ability to consistently achieve positive results and create process, adapt and iterate Ability to select and enroll team members and delegate responsibilities to develop and execute product, company and customer business plans Comprehensive knowledge of the consumer products industry, the category, brand strategies, competitors, classes of trade, with the ability to apply this knowledge to solve complex problems successfully Strong communication skills, with the ability to listen to understand, and to translate the company/brand strategy to customers and enroll them in support of strategies Ability to effectively resolve competing priorities for the team and the customer Ability to work effectively within a fast paced, complex matrix and changing environment Ability to access information technology applications to improve current business environment EXCEL PHENOM Strong computer skills Benefits ColourPop offers a competitive benefits package including vacation time, health benefits, 401k + match, paid holidays, product discounts and more. The salary budget for this position is $100k DOE + discretionary annual bonus. #J-18808-Ljbffr